Store Administrator / Junior Administrator

Introduction

We are looking for reliable and detail-oriented Administrators to join our retail store team. We have opportunities at both Junior Administrator and Store Administrator level. These roles are ideal for individuals who are accurate with figures, customer-focused, and thrive in a busy retail environment. You will be responsible for the smooth running of all store administrative and financial functions while delivering excellent customer service.

Duties & Responsibilities

• Greet and acknowledge customers and answer telephone calls in a professional and friendly manner.

• Process all forms of payment accurately and efficiently (cash, debit/credit cards, fleet cards, vouchers, etc.).

• Handle debtors administration: process invoices, proof of deliveries, order requests, and monitor outstanding items.

• Process creditors functions including goods received, inter-branch transfers, and related documentation.

• Manage the daily cashbook: process payments, issue receipts, balance cash-ups, control floats, and prepare banking.

• Maintain accurate and complete filing of all documentation and follow up on any missing items.

• Scan and email invoices, credit notes, quotations and related documents as required.

• Assist with or take full ownership of credit notes, ensuring they are correctly completed and authorised.

• Support or manage Human Resources administration (leave, overtime, staff files, new engagements, etc.).

• Reconcile petty cash and related expenditure.

• Maintain high standards of housekeeping in the admin area.

• Assist with ordering of stationery, cleaning materials and consumables.

• Stand in for the other administrator level when required.

• For Store Administrator level: Train, coach and supervise the Junior Administrator, ensure full compliance with policies and procedures, and respond to internal audits.

• Perform any other reasonable administrative duties as requested by management.

Desired Experience & Qualification

• Grade 12 (Matric) is essential.

• Valid driver’s licence and own vehicle are strongly preferred (required for Store Administrator level).

• 6–12 months’ administration experience in a retail environment (1–2 years preferred).

• Minimum 1–2 years’ experience in a similar retail store administration role (2+ years preferred).

• Bookkeeping or basic accounting knowledge will be a strong advantage.

• Computer literate with good working knowledge of MS Office (especially Excel and Outlook).

• Comfortable working accurately with figures and handling cash.

• Strong attention to detail, honesty and integrity.

• Excellent telephone etiquette and customer service skills.

• Ability to prioritise work, stay calm under pressure, and meet daily deadlines.

• Willingness to work Saturdays, overtime and public holidays when required, and to participate in stock takes.

• Must be presentable at all times (front-line position).

Package & Remuneration

Full details will be discussed with shortlisted candidates.

Interested?

Please submit your detailed CV and a short motivation. Only shortlisted candidates will be contacted.