Specialist ERP Human Resources - Johannesburg
South32 · Johannesburg, Gauteng
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- This role is a permanent full-time position.
- Specialist ERP Human Resources HR is one of several that act as the end-to-end Functional and Technical custodian of the applicable ERP product suite. With a customer success centric mindset, the Specialist ERP HR will oversee and manage all execution within the platform for their domain of accountability.
Other key responsibilities include, but aren't limited to
- Contribute to the development of the ERP Platform SuccessFactors/HCM Roadmap and Technology Plans;
- Assist with identifying areas of cost and productivity improvement and contribute ideas to the planning process;
- Assist with the establishment and governance of the ERP Platform practices and processes in collaboration with suppliers and the broader Platform Teams;
- Ensure effective and efficient delivery of ERP HR services and solutions to the Functions and Operations and take responsibility for the support of all applicable ERP activities;
- Ensure interactions for both producers and consumers of ERP SuccessFactors/HCM services are clearly articulated and adhered to;
- Ensure service level requirements of the ERP Platform are clearly articulated and managed;
- Manage and monitor SuccessFactors/HCM activities including incidents, change requests and escalations;
- Maintain a strong awareness of business processes that the ERP HR Platform supports and seek to continuously collaborate with Business representatives to improve the processes while minimising disruption.
ABOUT YOU
- You will have experience and demonstrate capability in the following:
- Demonstrated experience in forming and maintaining SuccessFactors/HCM ERP practices, framework and processes;
- Knowledgeable around SuccessFactors/HCM with proven experience more than 7 years;
- Deep technical skills and knowledge of SuccessFactors/HCM practices and lifecycle more than 7 years of experience;
- Ability to strike a balance between customer needs and technical capability;
- Strong experience of working alongside vendors.
Qualifications for this role are
- Degree or equal relevant IT qualification BTech, Degree etc
- SAP HCM for SAP S/4HANA H4S4 and/or SuccessFactors Certification