Specialist: Data Insights & Intelligence - Johannesburg

Job Summary

• Responsible for identifying and executing on continuous improvement opportunities, reporting and updating the knowledge management system. Oversees and conducts the conversion of data into insights that will lead to informed business decisions.
• Works directly with stakeholders within the assigned departments. The MI/BI Analyst will have to handle multiple simultaneous tasks, prioritize work, and remain functional under pressure, and aggressive timelines. Skilled in data analysis and programming, assisting the business to use the data they collect to understand trends, solve business problems, and monitor metrics.
• They assist with determining the data the company needs, structuring it in an appropriate format, analyzing the data using queries, and creating reports and visualizations for company decision-makers. To manipulate and prepare data for evaluation and reporting purposes, build data marts for different business users to view and use for analysis and decision making.
• To support and enhance intellectual business performance modelling and create measures that drive an optimal value management strategy. To enhance information in order to support optimal decision making.

Job Description

Education/Qualification and Experience requirements

• B degree in technology/Maths/data science/Informatics or related field is preferable
• 5+ years' experience in data, analytics/insights and intelligence environment

Skills/Knowledge required

• SQL
• SAS
• Python
• R
• Databricks
• Business Analysis
• Problem solving and troubleshooting

Key accountabilities

• Deep Dive Analytics - Analyse the transactional behaviour, profitability, tendencies and trends throughout the life cycle of the client using SAS base, SAS Enterprise Guide, Advanced Excel, SQL, Visualisation tools and any tool that may be identified for analysis from time to time. Collaborates with both business and technical teams to drive understanding of both the requirement and the solution being implemented
• Modelling - Develop end-to-end plans and designs of models required to support in-depth customer behavioural analysis and predictions. Translate business requirements into a technical specifications
• Analytical Insights - Perform data manipulation and analytical techniques to provide analytical insights and recommendations that support decision making to the business as and when required. Development of sustainable BI solutions to address business needs, and identify opportunities to improve processes and strategies with technology solutions and identify development needs in order to improve and streamline operations.
• Networking - Build and maintain relationships within relevant business units by creating an understanding of their requirements and gather feedback. Liaise with stakeholders and keep them updated on progress of the development of requirements. Communicates data driven insights to business analyst and/or business stakeholders. Responds timeously and professionally to ad hoc business requests
• Validate, Collaborate & Research - Continuously explore ways to enhance business performance by analysing key profit / cost / process efficiency drivers, key indicators, relationships and trends. Develop a thorough knowledge of products, systems, platforms and related reporting.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies Required

End Date: August 28, 2026