Southern Africa Luxury Safari Specialist

About the job

• Our Southern Africa division is expanding, and we are seeking highly experienced Luxury Travel Consultants with deep destination expertise and a proven track record in high-performance luxury travel sales.
• This role is designed for true industry professionals—individuals who understand the complexity of luxury safari travel, excel in bespoke itinerary design, and consistently convert high-value international enquiries into confirmed bookings.
• Candidates must bring strong commercial awareness, destination mastery, and the ability to build immediate trust with discerning global clients.
• Success in this role is measured by conversion performance, revenue contribution, client satisfaction, and the quality of tailor-made itineraries delivered—not enquiry handling volume.

Key Responsibilities

• Convert qualified luxury travel enquiries into confirmed, high-value bookings and long-term client relationships
• Design and deliver seamless, highly detailed bespoke itineraries across Southern Africa
• Establish credibility and trust quickly with international clients through exceptional communication, emotional intelligence, and cultural awareness
• Maintain expert-level knowledge of Southern African destinations, lodge portfolios, routing, and seasonal travel dynamics
• Ensure absolute accuracy across all proposals, documentation, CRM records, and client communications
• Independently manage a high-performance sales pipeline in alignment with team processes and commercial targets
• Contribute to African Safari Group's commitment to responsible tourism, conservation, and meaningful travel experiences
• Collaborate effectively with internal teams to ensure operational excellence and a seamless client journey from enquiry to return travel

Requirements

• Minimum 3-5 years' experience in luxury travel, bespoke safari sales, or high-end B2C travel consulting
• Demonstrated expertise across Southern Africa, including: Botswana, Zimbabwe, Zambia, Namibia, Mozambique, Eswatini, and Lesotho
• Proven commercial success with measurable conversion rates and revenue generation
• Strong experience using CRM and itinerary systems such as Wetu, Tourplan, or equivalent platforms
• Tertiary qualification in Travel & Tourism, Hospitality, Business, or Marketing advantageous
• Fluent English essential; additional languages such as German, French, Dutch, Spanish, or Italian are highly advantageous
• Strong commercial acumen with an understanding of margins, yield, and conversion performance
• High emotional intelligence with the ability to read client needs and build trust rapidly
• Exceptional attention to detail and strong organisational discipline
• Self-driven, resilient, and comfortable working independently in a remote or hybrid environment
• Calm under pressure with a solutions-focused mindset
• Excellent written and verbal communication skills
• Genuine passion for Africa, conservation, sustainability, and delivering transformative travel experiences

Benefits

• A competitive, performance-linked remuneration structure
• The opportunity to represent one of Africa's leading luxury safari brands
• Access to world-class training, destination knowledge, and operational support
• A high-performance culture that rewards excellence and supports career progression
• The opportunity to contribute meaningfully to conservation and community upliftment initiatives across Southern Africa