Software Engineer III

Role Purpose

The Software Engineer III is a senior technical specialist responsible for the design, development, support, integration, and continuous improvement of complex enterprise applications and systems. The role combines software engineering, systems analysis, production support, integrations, and DevOps responsibilities, requiring a hands-on professional who can independently deliver scalable solutions while ensuring system stability and performance. Strong troubleshooting and problem-solving capabilities are critical, as the role includes support of business-critical production environments.

Key Responsibilities

Solution Design & Development

• Lead the analysis, design, development, testing, and implementation of enterprise software solutions.
• Translate business requirements into scalable technical solutions and system architectures.
• Develop clean, maintainable, and secure code using modern development practices.
• Produce technical specifications, UML diagrams, and system documentation.
• Drive adherence to engineering standards, best practices, and quality assurance processes.
• Collaborate with Architects, Analysts, Designers, Testers, and business stakeholders throughout the Software Development Life Cycle (SDLC).

Production Support & Maintenance

• Investigate, troubleshoot, and resolve complex production issues and system defects.
• Perform root cause analysis and implement preventative improvements.
• Support and enhance existing applications, integrations, and databases.
• Participate in after-hours support, deployments, and release activities when required.

Integration, Testing & DevOps

• Design, develop, and support integration solutions using REST APIs and SOAP services.
• Perform and oversee unit, integration, performance, and automated testing.
• Contribute to CI/CD pipelines, release management, and deployment processes.
• Manage source control, code reviews, and development governance.

Technical Leadership

• Act as a technical lead on large and complex initiatives.
• Mentor and support Software Engineers I and II.
• Lead code reviews and drive engineering best practices.
• Contribute to Communities of Practice and continuous improvement initiatives.

Essential Qualifications

• Degree or Diploma in Computer Science, Information Systems, Software Engineering, or a related field.
• Agile Foundation Training.
• Security training, including OWASP Top 10.
• Relevant software development, design, or technical certifications.

Essential Experience

• 5+ years' experience in software development.
• Experience delivering complex enterprise applications.
• Experience supporting production systems and troubleshooting critical incidents.
• Experience working within Agile and DevOps environments.
• Experience with enterprise integrations and release management.
• Retail industry exposure advantageous.

Key Competencies

• Strong analytical, troubleshooting, and problem-solving ability.
• Technical leadership and mentoring capability.
• Ability to work independently and take ownership.
• Excellent stakeholder engagement and communication skills.
• Results-driven with a strong focus on quality and delivery.
• Collaborative team player who works effectively across business and technical teams.
• Adaptable and resilient in fast-paced, high-pressure environments.
• Passion for technology, continuous improvement, and innovation.
• Willingness to participate in production support and after-hours deployment activities when required.

Technical Skills

Software Development

• C#
• .NET Framework / .NET Core
• ASP.NET MVC
• ASP.NET Core
• Web API
• Entity Framework
• WinForms
• WPF
• WCF
• SOLID Principles and Object-Oriented Programming (OOP)
• Unit Testing and Automation

Database Development

• Microsoft SQL Server (critical requirement)
• Advanced T-SQL development
• Database design and optimisation
• SQL Server Reporting Services (SSRS)
• Performance tuning and troubleshooting
• NoSQL experience advantageous

Integration & Cloud

• REST APIs
• SOAP Web Services
• Enterprise Systems Integration
• AWS Cloud Services

DevOps & Tooling

• Azure DevOps
• Git / Source Control
• CI/CD Pipelines
• Visual Studio 2019 / 2022
• Visual Studio Code
• Postman
• SoapUI
• PowerShell
• Batch Scripting

Advantageous Skills

• Microservices Architecture
• AI / Microsoft Copilot Studio
• Jira
• Control-M
• BigFix