Social Worker_PWID

TB HIV Care · Cape Town, Western Cape

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Purpose of the position

  • The Social Worker plays a central role in providing psychosocial support, case management, and community outreach to key populations, specifically People Who Inject Drugs individuals. The position ensures that KP communities receive stigma-free, rights-based, gender-sensitive health and social services, while also contributing to advocacy and empowerment initiatives.

Minimum Requirements Education

  • Degree in social work
  • Proof of registration with the South African Council for Social Services Platform as a Social Worker

Experience

  • At least 3 years' experience working in the public health sector as a Social Worker.
  • Experience in administration and management.
  • Experience working with Key Populations in the HIV/TB Sector

Job requirements

  • Proficient computer skills with Microsoft Word, Excel, PowerPoint
  • SA Citizen or valid work permit to work in South Africa
  • Minimal/Moderate overnight travel up to 30% by land or air if required.
  • Willing to work overtime.

Duties and Responsibilities The role of the social worker is to provide social support services to clients. This includes:

  • Advanced adherence counselling
  • Trauma and IPV counselling and referral
  • Mental health assessment and referral
  • Substance use assessment and referral
  • Review all human rights violations cases reported by peer educators, human rights ambassadors and advocacy officers, and assess case merits
  • Engage with clients who experienced/reported human rights violations and work towards resolutions of these cases
  • Assessing human rights violations and escalating relevant cases to paralegals for further action
  • Supporting paralegals and attorneys with additional information on cases as needed
  • Assess the clients' needs, situations, strengths, and support networks to determine goals and appropriate interventions.
  • Refer clients to appropriate treatment centres, as indicated.
  • Monitor referrals to ensure that clients access services or support that they have been referred to.
  • Make recommendations on the best course of action for a client and/or family.
  • Organise/ Plan the appropriate package of support to alleviate distress and promote social wellbeing for clients.
  • Ensuring that all client files, and other records, comply with policies, regulations, and procedures.
  • Provide progress reports and participate in internal and external meetings.
  • Submit monthly activity reports as per workplan to the district level SR supervisor
  • Maintain and update databases or registers used.
  • Perform all administrative functions required of the job.
  • Facilitating appropriate referrals.
  • Ensure reaching outcomes of Human Rights Violations.

Skills and Competencies

  • Excellent understanding of the Social Assistance Act, National Health Act and Children's Act, relevant policies and guidelines
  • Sound knowledge of the Public Service Act and the Batho Pele Principles
  • Good understanding of existing information systems used in Social Services
  • Knowledge an understanding of government supported psychological and social support systems also working within the Key Populations spaces relating to People who inject drugs.
  • Ability to think strategically, proactively identify barriers and risks, and optimize use of the resources at hand
  • Analytical and problem-solving skills
  • Professional counselling skills
  • Good coordination skills
  • Conflict resolution skills
  • Ability to build, lead, and motivate effective teams
  • Excellent communication skills both interpersonal and written
  • Excellent report writing skills
  • Ability to work under pressure
  • Administrative and management skills
  • Management/Supervisor Skills

Deadline:9th September,2026

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