Shift Transport Controller

Job Purpose

• To manage and maintain the fleet and transport team in the hub/depot, thereby ensuring that productivity and performance are maximized.

Key Responsibilities

Fleet Control

• Manage the daily schedule.
• Check that a job card has been allocated to work and that the driver has managed to complete the form correctly.
• Ensure that drivers complete the checklist every morning and afternoon to establish if there are any defaults.
• Request complaints and difficulties for the day and take the appropriate action.
• Monitor transport performance against benchmarks by obtaining vehicle exception reports from the tracking department as a means of monitoring drivers' conduct and vehicle performance such as:
• Speeding.
• Excessive revving or braking.
• Backdoor standing time.
• Yard delays.
• Take the necessary disciplinary action depending on the particular instance or trend.
• Build a culture of asset care through counselling discussions with staff,
• particularly drivers.
• Consolidate, on an ongoing basis, accident/incident reports that display each driver's conduct and make appropriate decisions on the sanction depending on the severity of the incident.
• Conduct physical checks on vehicles, identify areas that require attention and take the necessary action to resolve any issues.
• Analyze the details on the monthly vehicle inspection sheets and take the necessary action.
• Record the specific details of maintenance and repair requirements for each vehicle and send that detail to the workshop indicating the dates when vehicles will be required.
• Report daily to the Transport Manager on the trucks, indicating trucks that have been booked off.
• Providing reasons for why trucks are not being utilized and when they are expected to be in use again.
• Reconcile hired trucks kilometers to supplier shipments on a daily basis.
• Ensure that all vehicles are used optimally by checking that they are loaded to capacity and updated on the Vehicle Utilization Report on a daily basis.
• Complete a daily Casuals Report indicating reasons why ad hoc casuals were used.
• Monitor daily overtime on the BLICK system for drivers, van assistants, supervisors and refrigeration mechanics.
• Manage routes ensuring that time is optimized for each delivery.

Workshop Control

• Consolidate the total cost allocated to each truck on a monthly basis in a Cost Analysis Report.
• Demonstrate in report format the reasons for additional expenditure on vehicles.
• Keep diesel documents on a daily basis ensuring that they are reconciled to the Vector statements.
• Check and sign off overtime for the workshop.
• Monitor workshop service standards.
• Identify anomalies in service quality and stocks levels and investigate further.
• Complete a combined summary of all monthly expenditure and report on a cost analysis sheet ensuring that it balances to the income statement.
• Ensure that all traffic fines have been paid correctly and promptly.
• Complete the Weekly Repair Template reflecting time and reasons spent on trucks booked off.
• Control fuel-related issues regarding hired and Vector trucks.
• Complete the daily checklists for the workshop.

Vehicle Maintenance

• Oversee cleaning team to ensure that trucks are cleaned on a regular basis.
• Ensure that vehicles are sent for a service in line with the vehicle maintenance plan.
• Provide a consolidated accident/incident report to the Logistics Manager.
• Conduct a daily visual check on all vehicles, ensuring compliance with AARTO and organizational safety requirements.
• Record faults on the vehicle inspection sheet and ensure that the necessary vehicle repairs are completed timeously.

Risk Control

• Investigate hijacking incidents to establish whether or not they are genuine cases.
• Handle proxy responsibilities.
• Ensure that all drivers have valid driver's licenses and PDP's.

Health and Safety Compliance

• Ensure all staff members comply with health and safety requirements.
• Investigate and report on all injuries on duty IOD's.
• Implement safe working procedures.
• Manage the outsourced washing of trucks and check all chemicals used are approved.

Sustainability and Environmental Management

• Measure and manage sustainability practices within area of responsibility.
• Implement and monitor Sustainability Report targets.
• Ensure environmental legal compliance.

Team Supervision

• Train staff on the Standard Operating Procedures that serve to guide their approach to work.
• Implement the Standard Operating Procedures through consistent application and communication.
• Ensure that staff understand the procedures and sign off the relevant documents.
• Conduct monthly meetings with staff in order to ascertain problems encountered and resolve associated issues.
• Manage staff performance in order to establish opportunities for development and harness strengths.
• Measure staff performance on a soft point system that includes punctuality and wearing the required uniforms, among others.
• Monitor staff using the hard point system that includes areas such as cash work; product shortages; handling of the track and accidents, among others.
• Report the consolidated performance and measurement analysis on staff notice boards.
• Deal with staff problems through one-on-one discussion striving to get to the root cause of problems.
• Manage casual staff by inducting them into the culture and clearly communicating rules to be followed.

KPI's

• Transportation costs.
• Truck utilization/performance rates.
• Driver performance.
• Fuel consumption rates.
• Maintenance costs.
• Accuracy of driver cash management.
• Product shortage / availability.
• Vehicle management and safety.
• Optimization of resourcing, loading and routes.
• Assurance of informed decisions and governance.
• AARTO compliance.
• Compliance with health, safety, environmental and quality requirements.

Key Relationships

Internal

• Warehouse management team.
• Finance department.
• Administration team.

External

• Suppliers and service providers.
• Road Traffic Management Corporation.

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

• Matric.
• Minimum of a diploma in supply chain/logistics or similar.
• Valid Code EB drivers' license.
• A minimum of 3 years in a transport management environment.

Skills and Competencies

Behavior Standards

• Be brilliant at the basics.
• Face the brutal facts.
• Smash the silos.
• Lead with integrity, respect and energy.
• Be curious and challenge change.
• Take accountability for results and people.

Knowledge

• Transport and road regulations and bylaws.
• Transport performance benchmarks.
• Vehicle specifications.

Skills

• Financial management.
• Planning, organization and coordination.
• Computer literacy MS Office.
• Verbal and written communication.
• Interpersonal.
• Logical thinking.
• Problem solving.
• Critical thinking.
• Decision-making.

Attributes

• Tolerance of stress and pressure.
• Attention to detail.
• Deadline driven.
• Able to prioritize.
• Organizational awareness.