SFS_SALES AGENT (Funeral & Insure) - FTC

At Smollan, we’re on an evolutionary journey where we’re shifting our story. We’re looking for truly unique people who believe in fostering a diverse and inclusive environment. Where our people are cared for, happy and inspired in building an extraordinary place to work.

Duties & Responsibilities

Job Purpose

We are seeking skilled Sales Agents with a background in long-term insurance to drive a new campaign. If you are a target-driven professional who excels at understanding customer needs and providing honest, helpful solutions, we want to hear from you.

In this role, you'll not only sell products but also ensure every customer interaction is meaningful. You will meet and exceed sales targets, identify cross-sell opportunities, and maintain full compliance with all legislative requirements (FAIS, TCF) while consistently providing an outstanding customer experience.

Duties & Responsibilities

Sales

Selling products/services

Updating Data basis,

Conducting market research

Providing detailed Product/service information

Reaching sales target

Adhering to standards and guidelines

Prospecting

Customer Handling

Deal with all queries relating to product information.

Building customer relationships by promoting the brand and its products

Escalating complaints

Skills and Competencies Required

Organizational commitment

Teamwork & collaboration

Relationship building

Agility

Performance/Targets and results driven

Continuous growth & improvement

Resilience & stress management

Service excellence

Analysis & problem solving

Planning & prioritization

Quality & detail excellence

Communication

Desired Experience & Qualification

Education, Experience & Training

Qualifications and Experience

Matric

Clear ITC,Clear Criminal Record

NQF 5 FAIS 120 credits (preferred)

1-3 years sales, call centre & long-term insurance experience