Servicing Administrator / Fund administrator - Billing

Introduction

BA Personnel is a trusted Executive Principal Talent Specialist Company with a proven track record in identifying, attracting, and securing exceptional talent for niche, specialist, and leadership appointments across South Africa and international markets. Leveraging deep industry expertise, extensive executive networks, and a consultative search methodology, we deliver strategically aligned talent solutions that enable organisations to achieve sustainable growth and competitive advantage. Our reputation is founded on representing high-calibre professionals who possess the leadership capability, technical expertise, and commercial acumen to create lasting business value.

We are sourcing for two administrator roles - Billing and Installations (Large Schemes)

The key purpose of this role is to administer Group Risk policies and reassurance premiums, reconciling and administering the Member billed scheme, process annual reviews, pay commission, process Broker changes and to handle all queries relating to any of the above with external and internal clients.

Duties & Responsibilities

• Process data comparison through the web to prepare reconciliation of premiums to ensure that the client is applying correct rates against internal billing.

• Ensure underwriting team is provided with accurate information from the data comparison to prepare their audits.

• Liaison with both internal and external clients to ensure resolution of client queries (TWT); as per SLA

• Responsible for entire billing process including monitor monthly billing, contributions allocation and sending statements

• Compare bank statement against scheme batch remits to ensure the accurate allocation of payments/premiums to correct schemes. Issue credit control where necessary.

Personal Attributes and Skills

The successful candidate must demonstrate the following competencies

• Self-starter with a high attention to detail and be able to multi-task

• Good at follow through

• Exceptional ability to communicate written and orally

• Problem solving and solution focused

• Analytical – interpretation

• Building relationships

• Coping with pressure (deadlines)

• Time-Management and Organizational Skills

• Must be team orientated, willing to assist other team members in the office

• Compassion: will be working with people who are sometimes in dire situations or going through difficult transitions.

• Must be compassionate to their situation and working with them in a positive way

• Outstanding customer service skills

Interested?

Disclaimer

By applying for this role, you consent to having your relevant qualifications and or accreditation verified and confirm that you meet the competency requirements. You further consent to the relevant information being verified by a BA Personnel staff member. We would like to thank you for your application and if you have not received a response within two weeks would like to advise that your application was not successful.

We do look forward to being of service to you in the near future.

We look forward to receiving applications from candidates that fully meet the requirements of the spec.