Service Technician (Kitchen Equipment/ Catering) - Cape Town
Impact · Cape Town, Western Cape
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- We looking for a Service Technician that is highly skilled professional responsible for diagnosing, maintaining, and repairing technical equipment and systems.
- Reports to: Branch Manager
Minimum qualifications and Experience
- Grade 12 or NQF 4 equivalent
- Trade tested Electrical
- Red Seal advantage
- 2-3 Years in a similar role
- Technical aptitude and knowledge of catering equipment would be an advantage
Electrical and Mechanical Skills
- Must be willing to travel and have a valid driver's license.
- Refrigeration Experience would be an advantage
Skills Required
- System knowledge
- Kitchen design
- Equipment usage
- Customer Service
Key Performance Outputs
Installation & Commissioning
- Performing repairs and replacing deflective parts
- Commissioning equipment
- Perform diagnosis on faults / malfunctioning of equipment and troubleshooting
- Be prepared to do a call outs and overtime as required
- Carrying out preventive maintenance to ensure high reliability of systems
- Ensuring compliance with industry safety and quality standards
Planning and Organising
- Conducting routine inspections of machinery and equipment as per customer request
- Liaise with the relevant Service Co-Ordinator and other stakeholders
- Complete service in accordance with the schedule and request forms
Customer Service
- Service and Maintenance concerns to be reported to the escalated timeously for action
- Advises customers on potential problems
- Build relationships with existing and new clients
- Promotes Vulcan equipment and advises sales staff on new opportunities for equipment sales
Stock and Vehicle Maintenance
- Responsible for keeping his vehicle in good running order and in a clean condition
- Stocktaking of the company vehicle as per the company policy and accounts for all variances
- To ensure all consumables are stocked in the service vehicle
Health & Safety
- Work in accordance with health and safety regulations and company procedures
- Maintain a clean, safe, and organized work environment both on site and in company vehicles