Service Station Manager - Amanzimtoti
HC Recruit (Pty) Ltd · Amanzimtoti, KwaZulu-Natal
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DBN000397 – Service Station Manager - Amanzimtoti
Position Purpose Responsible for the successful operation of the daily running of the forecourt & service station.
Role Requirements & Qualifications
- Matric / Grade 12 certificate.
- Relevant tertiary qualification in business management, retail management or a related field advantageous.
- Minimum 5 years' experience in service station, fuel retail or comparable multi-department retail management.
- At least 3 years' experience in a supervisory or management role.
- Previous experience managing a fuel forecourt and convenience store strongly preferred.
Duties & Responsibilities
Technical Competencies & Experience
- Operations Management: Direct the daily operations of the fuel forecourt, convenience store, and food services to ensure high brand standards, profitability, and efficiency.
- Financial Oversight & Reporting: Manage cash-ups, electronic payment reconciliations, expense controls, and inventory tracking while delivering accurate financial reports to ownership.
- Staff Leadership & Payroll: Supervise the end-to-end employee lifecycle, including recruitment, training, performance management, rostering, and payroll submission.
- Fuel & Inventory Control: Oversee wet stock management, daily tank dipping, variances investigation, and retail inventory replenishment to minimise stock-outs and shrinkage.
- Customer Experience Excellence: Drive premium customer service standards, resolve complaints promptly, and foster relationships with local businesses and fleet clients.
- Loyalty Programme Execution: Spearhead the growth of the Shift rewards programme by driving customer registrations and tracking participation metrics.
- Compliance & Safety: Enforce strict adherence to occupational health and safety regulations, food safety standards, and environmental protocols for petroleum handling.
- Asset & Security Management: Maintain site security systems, cash-handling controls, and coordinate the preventative maintenance of fuel pumps and facility infrastructure.
Behavioural Competencies
- Unquestionable trustworthiness in managing cash, stock and company assets.
- Ability to motivate, discipline and develop a diverse team
- Willingness to take ownership of business performance.
- Strong administrative discipline and accurate reporting.
- A genuine commitment to outstanding customer service.
- Understanding of sales, margins, costs and profitability.
- Capacity to resolve operational challenges independently.
Please Note - Should you not hear back from us within the next 2 weeks, please consider your application as unsuccessful. Package & Remuneration
Monthly