Service Manager Millwright
Job Placements · Kensington
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Start free — we apply for you →Job Description
- Lead field service, workshop, and after-sales operations
- Manage service technicians, supervisors, and support teams
- Coordinate breakdowns, maintenance, overhauls, and service projects
- Drive service quality, customer satisfaction, and operational performance
- Manage customer escalations and maintain strong client relationships
- Grow after-sales revenue through spare parts, repairs, upgrades, and service contracts
- Monitor service KPIs, labour utilisation, turnaround times, and profitability
- Oversee parts planning, service reporting, job closure, and warranty processes
- Ensure compliance with safety and quality standards
Skills & Experience
- 710+ years experience in industrial service, rotating equipment, workshop or field-service management
- Strong experience with compressors, blowers, vacuum systems or similar rotating equipment
- Proven leadership experience managing technical service teams
- Strong customer-facing and relationship management abilities
- Commercially minded with experience identifying and converting service opportunities
- Strong planning, problem-solving and organisational skills
- Able to manage multiple service demands while maintaining high standards of quality and safety
Qualifications
- Trade Tested Millwright essential
- Management or supervisory training advantageous
- Valid drivers licence and willingness to travel to customer sites
Only South African Residents or individuals with a relevant South African work permit will be considered.
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