Service Manager and Guide Couple
Wild Dreams Hospitality · Timbavati
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Start free — we apply for you →This is a dual-role position suited to a couple who bring complementary skills to a small, high-end lodge environment: one partner leading food and beverage operations, the other leading guests into the bush. Both roles demand a strong work ethic, guest-focused attitude, and the ability to thrive in a remote, close-knit team.
Role 1 | F&B MANAGER
Core Criteria
• Strong, proven experience in food and beverage management within a lodge or high-end hospitality setting • Solid understanding of stock control, ordering, and cost management • Strong leadership and staff management ability • Excellent guest interaction and service standards • Well organised, detail oriented, and able to manage pressure during service • Flexible and adaptable within a small-team, remote environment Candidate Responsibilities:
- Oversee all food and beverage service across the lodge
- Manage stock control, ordering, and requisitions
- Lead, train, and manage F&B staff to maintain service standards
- Coordinate closely with the kitchen and reception teams
- Maintain high standards of guest service throughout all meal periods
- Handle guest queries and requests relating to dining and beverage service
- Ensure smooth day-to-day F&B operational flow
Role 2 | GUIDE
Core Criteria
• Minimum 3-4 years guiding experience in a safari or reserve environment • Trails highly beneficial • Relevant guiding qualification and required registrations • Valid firearm competency (advantageous or required, depending on reserve protocol) • Excellent guest engagement and storytelling ability • Comfortable conducting both vehicle-based game drives and walking safaris Candidate Responsibilities:
- Conduct game drives and, where applicable, guided walks for lodge guests
- Deliver an engaging, informative, and safe guest experience in the field
- Maintain vehicle and equipment in good working order
- Build strong knowledge of the reserve, its wildlife, and its ecology
- Uphold safety protocols at all times while guiding
- Assist with general guest interaction beyond scheduled activities where needed