Service Manager – Africa | Mining & Industrial (Permanent)

Job Title: Service Manager – Africa | Mining & Industrial Start Date: 2026-08-21 - 2026-09-20 Vacancy Type: Permanent JHB000180 Sectors: Engineering and Technical Mining & Quarrying Location: Gauteng , JHB - Central Salary: R1 million - R1.2 million Annual Cost To Company Brief: A leading international technical solutions company is looking for an experienced Service Manager to lead its African Service Department. This is a senior, customer-facing (travel required) role combining service management, technical support, sales and business development, with extensive engagement across customer sites throughout Africa. Detail: Responsibilities: Manage, mentor and develop the Service team, ensuring effective resource allocation and service delivery. Oversee commissioning, maintenance, servicing and customer training activities. Build and maintain strong relationships with customers, agents, distributors and key industry stakeholders. Drive service sales, spare parts, refurbishment and training revenue and identify new business opportunities. Act as a Business Development representative during customer and mine-site visits, identifying opportunities for new equipment, upgrades and services. Support the Sales team with customer meetings, technical discussions, presentations and tenders. Prepare quotations, negotiate commercial terms and follow up on sales and service opportunities. Develop and execute the annual Service Business Plan and manage departmental budgets. Monitor market trends, competitors and customer requirements to identify growth opportunities. Recruit, onboard and manage the performance and development of Service personnel. Provide regular reporting on service performance, sales, customer activity and business development opportunities. Travel extensively throughout Africa and internationally for customer visits, commissioning, training, presentations and business development activities. Requirements: 5+ years' experience in a similar Service Management / Technical Sales / Business Development role. Experience selling and supplying plant, equipment or technical solutions into mining, construction or similar industries. Proven track record of achieving sales budgets and growing customer accounts. Strong technical aptitude with the ability to communicate technical solutions to both senior management and site-level customers. Previous team management and leadership experience. Strong customer relationship and business development skills. Excellent verbal and written communication and presentation skills. Strategic thinker with strong initiative, decision-making, research and analytical abilities. Proficient in Microsoft Office, including Word, Excel, Outlook and PowerPoint. Willing and able to travel extensively throughout Africa. A Diploma or Degree would be advantageous. Mining industry experience would be a significant advantage. show more... For more information please contact: Leonè Van Deventer Apply