Server Engineer (3036)
The South African National Roads Agency SANRAL · Centurion, Gauteng
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Start free — we apply for you →MINIMUM REQUIREMENTS
- NQF Level 6 IT Diploma or equivalent.
- ITIL Foundation
- Five years of relevant experience.
- VMware Certified Professional and/or Microsoft Certified: Azure Administrator Associate and/or Linux Certification Preferably Red Hat.
WORKPLACE COMPETENCIES
- VMware Administration: Expertise in vSphere, vCenter, ESXi, Site Recovery Manager SRM.
- Patch Management: Managing security and application patching using Microsoft Intune, ManageEngine, and SCCM.
- Security & Compliance: Ensuring PCI-DSS, ISO 27001 compliance through automated security updates.
- Server Builds & Migrations: Experience with server cloning, Sysprep, domain registrations, and OS upgrades.
- Monitoring & Automation: Utilizing SCOM, SCCM, PowerShell, Ansible, and VMware vRealize for proactive monitoring and automation.
- Linux Administration Red Hat: Proficient in deploying, configuring, and managing Red Hat Enterprise Linux environments, including user and group management, patching, system security, and troubleshooting issues in enterprise settings
- vSphere, vCenter, ESXi, Site Recovery Manager SRM.
- Knowledge of Software Development Lifecycle SDLC and Agile methodologies, processes, tools and best practices to deliver new or enhanced applications.
KEY RESPONSIBILITIES
Management Of Systems In Accordance With ITIL Methodologies
- Respond to calls and requests logged on Helpdesk timeously and resolve them accordingly.
- SLA Management for Service Availability.
- Follow the change management, incident management and problem management according to the ITIL Framework.
- Continuous Improvements.
Operational
- Provide solution design and technical recommendations for VMware infrastructure.
- Support and maintain VMware Site Recovery Manager SRM for disaster recovery DR testing and configuration.
- Implement and manage server migrations and cloning, including Sysprep, domain registrations, and patching.
- Maintain N-1 compliance for server OS upgrades to support PCI-DSS certification.
- Implement and maintain centralized license solutions KMS and Remote Desktop Protocol RDP authentication.
- Manage server security patching create deployment packages, build release notes, and deploy to Test, Dev, and Production environments for 1000+ servers.
- Manage server application patching e.g., Internet Explorer, IIS, .Net across all servers.
- Oversee desktop security patch management for 1000+ endpoints desktops/laptops.
- Develop and maintain patch schedules for continuous system security.
- Ensure compliance with security frameworks PCI-DSS, NIST, ISO 27001.
- Build and deploy new servers, including domain registration and patching.
- Maintain Standard Operating Procedures SOPs and Low-Level Designs LLDs for SCCM, SCOM, Manage Engine, Intune and server OS standards.
- Design, implement, and maintain Red Hat Enterprise Linux RHEL server environments to support business and application requirements.
- Perform regular system updates and patch management for RHEL servers to ensure security and compliance with standards such as PCI-DSS and ISO 27001.
- Monitor system health and performance, troubleshoot issues, and optimise resource utilisation using tools such as SCOM, Ansible, and PowerShell.
- Manage user accounts, access controls, and authentication policies to maintain system integrity and security.
- Automate server deployments and configuration management using Ansible or other automation tools.
- Support disaster recovery DR planning and testing, including backup and restore procedures for Linux environments.
- Maintain documentation, SOPs, and LLDs specific to Linux server operations and standards.
- Coordinate with application and infrastructure teams to ensure Linux systems are integrated with VMware, SCCM, and related platforms.
- Implement security hardening measures and perform regular vulnerability assessments on Linux servers.
- Provide technical support and troubleshooting for Linux-based issues, escalating to vendors as required.
- Monitor system health and performance using SCOM System Centre Operations Manager.
Reporting
- Daily System Availability KPI Reports: Generate and provide statistical reports on VMware infrastructure, Red Hat Enterprise Linux RHEL environments and systems monitoring performance.
- Incident Management Reporting: Track and report on all logged, open, and closed tickets related to VMware and Windows Server environments.
- Ad-Hoc Business Reports: Compile and deliver custom reports based on business and ICT requirements.
- Automated Incident Reporting: Ensure daily automated reports of logged Incident Tickets using the Incident Management Tool ITSM.
- Security & Patch Management Reports: Document and track patch deployment status for server security and compliance.
- Disaster Recovery & Backup Reports: Provide insights on SRM Site Recovery Manager testing, backup success rates, and DR readiness.
- Linux System Health & Compliance Reports: Generate periodic reports detailing Red Hat server uptime/downtime, resource utilisation, and compliance with security and operational standards.