Senior Treasury Administrator

Hollywoodbets · Durban, KwaZulu-Natal

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Responsibilities

We have an amazing opportunity for a Senior Treasury Administrator to be based in Umhlanga, Kwa-Zulu Natal . Do you think you have what it takes to be our newest Purple Star?
The successful candidate will be responsible for completion of third level approval of withdrawal payments as well as accurately loading manual payments on the various banking platforms.

You Bring

Accurately process withdrawals to customer accounts after successful compliance checks using the designated platform.
Investigate and escalate bank related issues or discrepancies, working closely with internal and external stakeholders until completion.
Preparation of payment batches as received by withdrawals and accurate capturing onto the relevant banking systems for manual processing.
Process withdrawal requests from branches ensuring that the prescribed withdrawals checklist and all relevant reporting is adhered to.
Monitor Withdrawals App/SQL report every 5 minutes to ensure failures/rejections are escalated timeously and disabling/enabling of relevant automated system where appropriate.
Daily reporting of rejection and withdrawal statistics.
Effective resolution of valid payment request within minimal delays. WhatsApp updates are sent to the management team every 2 hours, with exceptions being highlighted.
Displays good customer service principles in their dealings with customers and other internal team members/ departments/ branches as well as ensuring that the optimal turnaround time for account queries is maintained.
Quality Assurance targets to be achieved and interventions to be implemented to increase quality where there are shortfalls.
Attend to ad-hoc functions as required due to operational requirements.

Apply Before 08/24/2026