Senior Travel Designer – Owned Brands
Wilderness · Johannesburg, Gauteng
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Start free — we apply for you →PRIMARY PURPOSE
- The Travel Designer plays a vital role in driving sales, building relationships, and ensuring exceptional customer service in a highly competitive travel industry. Their knowledge, expertise, and strong focus on sales will contribute to the growth and success of our business.
- This position is based in Johannesburg
Detailed Responsibilities
- Generate and grow sales by securing, costing, and presenting journeys to Sales agents in a timely manner.
- Have a detailed understanding of the strategic and preferred suppliers, have intimate knowledge of their deals, specials and packages – know how to negotiate and incorporate these benefits into rate reductions for the client but not compromising the elevated guest experience.
- Demonstrate a strong focus on sales and be equally invested in the success of each booking.
- Liaise with the Reservations Manager on sales potential and any development on the agent relationship for all bookings.
- Deliver a speedy service to Sales agents, ensuring efficient communication and meeting tight deadlines.
- Continuous communication and excellent service delivery to agents at all times.
CANDIDATE PROFILE
Qualification
- Matric certificate – with maths minimum standard grade or above.
- Tertiary certificate in Travel & Tourism/hospitality is advantageous.
Experience
- 4-5 years with Senior experience in handling customer relationships developing & promoting product and building journeys in the inbound travel industry.
- In depth knowledge of Southern and East Africa.
- Working knowledge of TourPlan and WETU or similar booking/operating system.
- Personal or educational travel experience is advantageous.
- Excellent attention to detail.
Skills
- Dynamic, creative, organised and excellent communication skills.
- Thrives under pressure in the fast-paced environment with tight deadlines without compromising. accuracy and prioritising demands.
- Strong financial skills, self-starter with high integrity level and ethical conduct.