Senior Team Leader: Security Systems Support

Reference: DUR003527-NA-1

We are recruiting a Senior Team Leader to oversee the day-to-day operations, performance and reliability of all physical security systems across a large financial environment. This is an operational leadership role focused on running, maintaining and supporting electronic security infrastructure, while guiding a high-performing technical team. Duties & Responsibilities

Qualifications & Experience

• Honours Degree in Information Technology ;/ Security Systems Management / Electronic Security System or equivalent (NQF 8).

• Minimum 8 to 10 years’ experience in management of electronic security systems.

• At least 3 years’ experience in team leadership or supervisory roles.

• Sound knowledge of the security incident management, security management, relevant legislation and regulations, electronic security systems, computer-based systems and SANS Standards; and

• Experience in information technology systems will be an added advantage.

Key Responsibilities

• Lead daily operations of access control, CCTV, alarms, intrusion and physical electronic security systems.

• Ensure all systems are functional, reliable and available across multiple sites.

• Manage faults, anomalies, system failures and maintenance activities.

• Maintain governance frameworks ensuring compliance and operational standards.

• Oversee operational reporting, dashboards and performance metrics.

• Lead, mentor and develop a diverse technical support team of 6.

• Drive risk identification and mitigation strategies for all security systems.

• Co-ordinate with ICT teams where system performance relies on networks, servers or digital platforms.

Additional Skills

• People leadership and coaching.

• Operational decision-making.

• Strong communication and stakeholder management.

• Problem-solving, planning and organising.

• Understanding of security standards, legislation & incident management.

• ICT Infrastructure.