Senior Systems Engineer Mr Price Group
Mr Price Group · Durban, KwaZulu-Natal
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- The purpose of this role is to provide enterprise-class, server and storage infrastructure technical support services.
Responsibilities
- Hands-on management of enterprise-class server, storage and cloud infrastructure
- Configure, upgrade, install and manage server and storage diagnostic, configuration and management tools
- Perform capacity management and planning to ensure scalability and availability of the server, storage and cloud environment
- Troubleshoot and resolve software, hardware, configuration and operational problems across the enterprise environment
- Maintain servers and storage area networks through practical and structured maintenance plans
- Manage and report on new implementations, lifecycle management, patch management, optimisation and service improvement initiatives
- Administer, manage and troubleshoot Microsoft Entra ID Azure AD including identity governance, conditional access, RBAC and SSO configurations
- Manage, troubleshoot and optimise Microsoft Intune including device enrolment, compliance policies, configuration profiles and application deployments
- Administer and support the Microsoft 365 suite including Exchange Online, SharePoint, Teams, OneDrive and licensing management
- Investigate and resolve escalated issues related to Entra ID, Intune and Microsoft 365 services
- Work with vendor technical support to facilitate the analysis and resolution of complex technical issues
- Participate in the design and engineering of a secure server, storage and modern workplace environment and delivery of IT projects
- Lead and mentor junior team members and Systems Administrators in day-to-day technical operations
- Follow and enforce established change management processes in alignment with ITIL best practices
- Ensure systems administration tasks and documentation are kept up to date in compliance with operational standards and governance requirements
- Participate in business continuity and disaster recovery infrastructure planning, building and testing
- Drive continuous improvement initiatives across infrastructure, endpoint management and operational processes
Qualifications
- Relevant IT Bachelor's Degree, Diploma or Complete Microsoft Certifications MCSE/MCITP
- Storage Certification Advantage
- A minimum of 5 years in a technical role design, implementation and maintenance of servers and storage.
- Expect knowledge of hardware platforms, converged infrastructure, networking, SAN, NAS and subsystems.
- Strong knowledge of enterprise and mid-range storage, file system, cloud and virtualisation technologies.
- Experience in installation, upgrade, patching of server hardware and platform software.
- Experience in backup, recovery design, DR implementation, monitoring implementation, troubleshooting, performance tuning and optimization.
- Hands-on experience administering Microsoft Entra ID Azure AD including identity governance, conditional access, RBAC and SSO