Senior Specialist: Master Technician - Audi Sandton

About the Role

• As a Senior Specialist: Master Technician at Audi Sandton, you will take a pivotal role in maintaining and enhancing the performance of Audi vehicles.
• You will focus on diagnosing and resolving complex technical issues, ensuring that customer satisfaction and quality service are at the forefront of your responsibilities.
• This position blends technical expertise with a commitment to upholding Audi's reputation for excellence.

Key Responsibilities

• Perform diagnostic troubleshooting and repairs on a range of Audi models, using advanced diagnostic equipment and software.
• Conduct comprehensive vehicle inspections and provide detailed reports on findings and suggested remedies.
• Identify and resolve technical issues efficiently, ensuring minimal downtime for clients while adhering to safety and quality standards.
• Collaborate with service advisors to communicate repair needs to clients effectively and provide updates on the status of work.
• Mentor and train junior technicians, fostering professional development and a culture of continuous improvement.
• Stay updated with the latest Audi technologies, tools, and best practices to enhance service delivery.
• Maintain accurate records of all repairs and services performed in compliance with company policies and procedures.
• Uphold the Audi brand standards by ensuring compliance with all company guidelines and expectations.

Requirements

• Trade qualification in motor mechanics or equivalent certification.
• Demonstrable experience working as a Master Technician, preferably with Audi or in a reputable automotive brand.
• Strong technical knowledge of vehicle systems and components, including electrical, mechanical, and electronic systems.
• Proven track record in diagnosing and repairing complex automotive issues with a commitment to quality and precision.
• Excellent problem-solving skills, with the ability to think critically and apply effective solutions.
• Strong communication skills, enabling effective interaction with team members and customers alike.
• Valid driver's license and a clean driving record.

Preferred Qualifications

• Certification as an Audi Master Technician or equivalent recognition.
• Experience with hybrid/electric vehicle technologies and systems.
• Additional training in customer service or sales techniques within the automotive industry.
• Familiarity with workshop management software systems and related technology.

Closing Date 16 September 2026