Senior Sales Manager- Africa &International Markets

• We are looking for a commercially sharp, highly driven Senior Sales Manager who can lead from the front, bring a team together and take ownership of sales performance across South Africa, Africa and international markets.
• This is not a desk-bound, administrative sales management position.
• You will operate in a demanding industrial environment where customers expect answers, problems need solutions and targets need to be chased.
• You must be equally comfortable leading a sales team, engaging a difficult customer, analysing a sales pipeline, navigating an ERP/CRM system, discussing a commercial contract and getting on a plane to meet a customer internationally.
• We want a business-minded sales leader with energy, presence and a proven track record of results.

WE ARE LOOKING FOR SOMEONE WHO

• Relevant Tertiary education.
• Proven Sales management track record, ideally within mining, industrial, engineering, manufacturing or a related technical environment.
• Understands the mining industry and the way mining customers operate and make decisions.
• Can demonstrate genuine sales growth, target achievement and customer success stories.
• Commercially astute and understands margins, budgets, forecasting and profitability.
• Highly customer focused and able to manage relationships during both good and challenging situations.
• Strong communicator and natural relationship builder.
• Tech-savvy and systems-driven, not reliant on manual processes and spreadsheets alone.
• Has solid experience working with CRM and/or ERP systems.
• Solution-driven and prepared to take ownership until a matter is resolved.
• Willing and able to travel extensively internationally.
• Previous exposure to African and international markets/exports.
• Strong commercial contract experience.

YOU WILL TAKE OWNERSHIP OF

• Lead a team of 30-plus people, motivate and drive the external and internal sales functions across departments.
• Take accountability for sales revenue, margins, growth and performance against budget.
• Drive the sales team to achieve individual and collective targets.
• Manage and grow existing key customer relationships.
• Identify opportunities for new business and increased market penetration.
• Oversee customer communication, quotations, orders and service delivery.
• Work closely with the exports function servicing African and international markets.
• Manage sales forecasting, pipelines, budgets and performance reporting.
• Analyse sales trends and turn information into commercially sound actions.
• Drive customer retention and resolve difficult or escalated customer matters.
• Ensure strong communication between Sales, Finance, Logistics, Production and Technical teams.
• Improve systems, processes and customer engagement where shortcomings are identified.
• Work confidently with CRM and ERP systems and use technology to drive efficiencies.
• Manage commercial documentation and contribute to contractual discussions.
• Travel extensively throughout South Africa, Africa and internationally as required.