Senior Remote Assistant (1), Johannesburg
Job Placements · Kensington
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Start free — we apply for you →Our client is looking for a Senior Remote Assistant (1) to join their team in Johannesburg . Despite the title, this is not a remote position — the successful candidate will work full-time within the practice and play an important role in creating a welcoming and professional experience for every client.
If you are energetic, well-presented, self-motivated and driven to deliver an exceptional client experience, this could be the opportunity for you!
Minimum requirements
Matric
Previous sales and/or customer-facing experience will be advantageous
Previous administrative experience will be advantageous
Fluent in Afrikaans and English
Able to work effectively in a fast-paced, people-focused practice environment
Must be willing to work retail hours (45 hours per week) , including weekends on a rotational basis, with every second weekend off
Must understand that this is a full-time, practice-based position and not a remote working role
Skills required
Excellent verbal communication and interpersonal skills
Confident and comfortable engaging with new people on a daily basis
Strong people skills with a natural ability to build rapport and establish positive relationships
Self-confident, driven and motivated with a positive attitude
Professional, neat and well-presented appearance
Customer-focused with a genuine interest in providing an exceptional client experience
Comfortable working with different personalities and adapting to various client needs
Strong initiative with the ability to proactively assist clients and contribute to the success of the practice
Duties and responsibilities
Work full-time within the practice and interact with a diverse range of clients and people on a daily basis
Welcome clients in a warm, professional and confident manner, creating a positive first impression of the practice
Build strong professional relationships with clients by demonstrating genuine interest, approachability and excellent interpersonal skills
Engage confidently with new people on a daily basis and adapt communication style according to different personalities, needs and situations
Create a comfortable and welcoming environment where clients feel valued, respected and at ease
Communicate clearly, confidently and professionally with clients, colleagues and relevant stakeholders
Listen attentively to clients, understand their needs and provide appropriate assistance and guidan
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