Senior Project Coordinator – Training & Developmen

Job Title: Senior Project Coordinator Training & Development

Location: Tygervalley, Cape Town

Employment Type: Full-Time, Office-based

PURPOSE OF THE ROLE

The Senior Project Coordinator is responsible for the full coordination, management and operational oversight of assigned learnerships, skills programmes, workshops and training interventions. The role owns the project lifecycle from initiation and planning through implementation, learner engagement, reporting, compliance coordination and final closeout.

The position serves as the central operational link between clients, learners, facilitators, assessors, moderators, Quality Control and internal operational teams, ensuring successful project delivery and compliance alignment.

KEY RESPONSIBILITY AREAS

Project Planning & Coordination

• Manage the full lifecycle of assigned learnerships, skills programmes, workshops and training interventions.
• Take ownership of current and handed-over learnership projects.
• Develop, maintain and monitor project plans, schedules, trackers, timelines and deliverables.
• Coordinate facilitator scheduling, learner inductions, venues and implementation planning.
• Maintain project folders, templates, trackers and administrative documentation.
• Ensure project deliverables are completed within agreed timelines and client expectations.
• Complete project closeout and departmental handovers effectively.

Stakeholder Engagement & Client Communication

• Act as the primary liaison between clients, learners, facilitators, assessors, moderators and internal departments.
• Coordinate learner inductions and regular client and learner engagements.
• Schedule and document meetings and operational discussions.
• Provide monthly progress reports and operational updates to clients.
• Obtain and document client feedback.
• Communicate professionally regarding project progress, deliverables and operational matters.
• Escalate risks, delays and operational concerns with proposed mitigation plans.

Compliance & Quality Coordination

• Ensure assigned projects comply with SETA, QCTO, internal SOPs and operational requirements.
• Maintain accurate learner records, attendance registers, assessment documentation and induction records.
• Ensure learner enrolments, approvals and supporting documentation remain up to date.
• Maintain readiness for audits, verification visits, moderation activities and compliance reviews.
• Notify Quality Control when POEs and assessment documentation are available for quality checks.
• Keep LMS and learner management systems accurate an

.special-hidden { display: none; }