Senior Professional Officer - IQMS (Re-Advertisement)
City of Cape Town · Cape Town, Western Cape
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Start free — we apply for you →Requirements
- A relevant tertiary qualification degree or BTech with specialisation in OHS, Quality Management Systems, Business Improvement.
- Registration within the practice of OHS will be an advantage.
- Five 5 to eight 8 years' relevant experience with implementing and maintaining a SHRQ system.
- Experience within the field of water and sanitation operations, construction and technical aspects will serve as an advantage.
- Computer literacy in MS Office, especially Excel and PowerPoint.
- Physically fit and able-bodied.
Key Performance Areas
- Promote and manage an effective integrated quality management system SHREQ programme and its continual improvement across the Branch.
- Provide an advisory and active support in ensuring compliance with OHS Act and Regulations and other statutory requirements.
- Represent the Branch in Departmental/ Directorate meetings and where required, present on behalf of the Branch.
- Manage and coordinate all requirements in terms of OHS compliance i.e. Risk Management, PPE requirements, legislative reporting etc..
- Analysis and evaluation of business processes and systems to identify areas for improvement and propose solutions.
- Facilitate the determination of SHRQ objectives, performance measures and IQMS Systemic procedures are established and maintained.
- Facilitate the development, review and monitoring of internal Departmental/ Directorate SLAs.
- Monitor that customer perception and satisfaction surveys are conducted and the results are used as input to improve the services provided by the branch.
- Analyse and compile reports in respect of customer and stakeholders, with recommendations for improvement.
- Perform and participate in internal assessments/ audits relating to ISO 9001 and various standards, OHS, governance/ compliance audits.
- Manage the corrective action register and conduct and where required, facilitate root cause analysis sessions with responsible stakeholders.
- Represent the Branch as the risk coordinator and support with enhancing risk awareness and where risk-related guidance and information can be obtained.
- Prepare advanced processes and where required, detailed work instructions/ job hazard analysis.
- Contract and project management of professional services relating to continual improvement initiatives and OHS-related services.
- Manage the performance and productivity levels of reporting staff.
CLOSING DATE 07.08.2026