Senior Product Owner (Retail / Logistics)

Sabenza IT Recruitment · Cape Town

Posted 5 August 2026

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Job Description

An exciting opportunity is available for an experienced Lead Product Owner to lead the delivery of innovative digital commerce solutions within a fast-paced Agile environment. This role is responsible for defining product vision, driving product strategy, managing multiple complex products, and ensuring the successful delivery of customer-centric digital experiences.

Working closely with business stakeholders, architects, designers, developers, and Agile teams, you will translate business objectives into high-value product features while balancing customer needs, technical feasibility, and commercial outcomes.

Key Responsibilities

  • Define, own, and execute the product vision, strategy, and roadmap.
  • Lead solution design for new features while ensuring the best customer experience and considering backend impacts.
  • Facilitate requirements gathering workshops and engage stakeholders to define, validate, and sign off business requirements.
  • Create and manage the product backlog, ensuring user stories are clearly written with detailed acceptance criteria.
  • Prioritize and sequence the backlog to maximize business value and support Agile Program Increment (PI) objectives.
  • Work closely with UX/UI designers to ensure delivered solutions align with business requirements and customer expectations.
  • Collaborate with architects and technical teams to review solution designs, integrations, APIs, data flows, and microservices.
  • Participate in Agile ceremonies including PI Planning, Sprint Planning, Daily Stand-ups, Backlog Refinement, System Demos, ART Sync, and Inspect & Adapt sessions.
  • Perform User Acceptance Testing (UAT) and obtain business sign-off before production releases.
  • Develop release plans and monitor product delivery against business objectives.
  • Drive digital customer engagement and omnichannel experiences that improve customer acquisition, retention, and conversion.
  • Use customer insights, analytics, and business data to continuously improve products and customer journeys.
  • Produce regular product reporting, progress updates, and stakeholder communications.
  • Act as a subject matter expert while mentoring and coaching Product Owners and promoting Agile best practices across teams.

Posted By

Micaela Nero

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