Senior Network Engineer (KZN)

ENVIRONMENT

• A dynamic Internet Service & Network Specialist seeks a strong technical Senior Network Engineer to join its KwaZulu-Natal division where you will contribute high-level support such as strategic planning of network upgrades and high-level network performance analyses. Your focus will be on the maintenance of customer ICT networks as part of IT Managed Services offerings provided to customers.
• Support functions extend from testing and troubleshooting problems to regular maintenance. The ideal candidate must have Matric/Grade 12, CCNA, CCNP Collaboration voice track, Forti NSE 6 Secure Wireless LAN / FCP – Secure Wireless LAN Administrator with 5+ years' experience delivering Network Security Services in a customer environment including 2-3 being firewall experience. Applicants must have a valid Driver's Licence and own reliable vehicle.

DUTIES

• Implementation, maintenance, monitoring and management of networking infrastructure and capability hardware and software solutions.
• Analyse and solve common and complex network problems through reasoning, troubleshooting and innovative thinking.
• Develop and maintain a professional working relationship with the clients and client end-users in support of the Service Delivery Manager.
• Liaise with 3rd party vendors to resolve escalated incidents, problems and queries.
• Maintain service and quality levels according to of the company business standards, processes and procedures.
• Create and update documentation related to installation procedures and troubleshooting of network incidents.

REQUIREMENTS

• Matric or Grade 12.
• CCNA, CCNP Collaboration voice track.
• Forti NSE 6 Secure Wireless LAN / FCP – Secure Wireless LAN Administrator.
• 5+ Years' experience delivering Network Security Services in a customer environment.
• 2-3 Years firewall experience.
• Valid Driver's License and own reliable vehicle.