Senior Microsoft 365 Modern Workplace Engineer
Executive Placements · George
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Start free — we apply for you →We are seeking a Mid–Senior Microsoft 365 Modern Workplace Engineer to be deployed as a dedicated resource at a customer site. The successful candidate will be responsible for the administration, support, and continuous improvement of the customer’s Microsoft environment, supporting approximately 1000 users.
The focus of the role is to ensure a secure, stable, and high-performing Microsoft 365 platform, while providing advanced technical support and acting as a trusted advisor to the customer.
Key Responsibilities
Administer and support Microsoft 365 services, including
Exchange Online, SharePoint Online, Teams, OneDrive
Manage Active Directory (on-premises) and Azure AD / Entra ID
Handle user lifecycle management, group policies, and access control
Provide Level 2 / Level 3 support and act as escalation point
Troubleshoot and resolve complex M365 and identity-related issues
Maintain hybrid identity (AAD Connect) environment
Implement and maintain security controls (MFA, Conditional Access)
Support and optimise Intune / Endpoint Manager (if applicable)
Proactively identify opportunities to improve performance, security, and user experience
Assist with small projects, upgrades, and enhancements
Maintain documentation and provide feedback/reporting to stakeholders
Act as a primary technical contact for the customer
Requirements
4–6+ years’ experience with Microsoft 365 administration and support
Strong experience in
Exchange Online, Teams, SharePoint, OneDrive
Active Directory (on-premises)
Azure AD / Entra ID and hybrid identity (AAD Connect)
Experience supporting medium to large environments (500+ users)
Strong L2/L3 troubleshooting and escalation handling skills
Experience with
User and access management
Group Policy (GPO) administration
Knowledge of security best practices (MFA, Conditional Access)
Strong customer-facing communication skills
Advantageous
Experience with Microsoft Intune / Endpoint Manager
Exposure to Microsoft Defender suite
PowerShell scripting ability
Experience with Microsoft 365 migrations or transformations
Knowledge of security & compliance features (DLP, retention)
Relevant Microsoft certifications, such as
Microsoft 365 Certified: Enterprise Administrator Expert
Azure certifications
Experience working as a dedicated/on-site customer resource
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