Senior Manager: Organisational Development

THE JOB AT A GLANCE Reporting to the Head of Organisational Effectiveness, the incumbent will provide strategic and practical organisational development support aligned with RMA’s strategy, target operating model and desired culture. The role will lead culture and team effectiveness interventions, organisational wellbeing, psychometric assessment strategy and delivery, and competency framework maintenance. Working with relevant partners, the incumbent will translate employee insights and assessment findings into targeted interventions that strengthen organisational effectiveness and support leadership development, career pathing and employee growth. WHAT YOU WILL DO Key Performance Areas Analyse organisational needs and design, manage and evaluate OD initiatives that strengthen culture, team effectiveness and delivery of the strategy and culture Implement and monitor the holistic wellbeing strategy, coordinating service providers and addressing organisational factors affecting employee wellbeing Develop and manage RMA’s assessment centre and psychometric assessment approach, translating findings into practical recruitment and development recommendations Design and deliver culture interventions aligned with the desired culture, using employee surveys and feedback to guide action and measure progress Maintain competency framework, support career development and leadership interventions in partnership with Talent Management and Leadership Development. Experience With Key Performance Areas Develop and review talent and OD policies and procedures Design, implement and maintain the competency framework Deliver OD interventions aligned with strategy and culture Design and evaluate culture and team effectiveness interventions Manage psychometric assessments and assessment centre delivery Continuous Research and benchmarking of OD processes Support development planning, career guidance and career pathing Manage Coaching and Mentorship Programmes Manage external facilitators, consultants and service providers Business needs identification and HR solution alignment to improve business, team and individual performance Implement and monitor wellbeing strategy and initiatives Use employee feedback and assessment insights to guide interventions. Employee Engagement Manage the execution of “best company to work for” culture, in line with the strategy of RMA Manage the annual employee survey process and the facilitation of feedback and development of follow up action plans Facilitate employee focus group sessions to ensure employee engagement Line manager support on relevant OD / HR initiatives and programmes Provide consultancy and advisory service to management and staff on all OD related matters Monitor action-plan delivery and evaluate improvements in culture, employee experience and engagement. Assessments Establish and manage RMA’s assessment centre and assessment framework Coordinate psychometric assessments and manage assessment providers Provide assessment feedback to employees, managers and HRBPs within professional scope Interpret assessment findings to inform recruitment, development and succession decisions Ensure appropriate assessment use, confidentiality and quality standards. WHAT YOU WILL GET IN RETURN We offer great opportunities for personal and professional development in a stable company that’s 132 years strong. The role comes with a competitive salary package and various benefits. Flexible work arrangements (combination of remote and in the office). Furthermore, you will be a part of a dedicated group of colleagues who value teamwork and collaboration. Turnaround time The shortlisting process will only start once the application due date has been reached. The time taken to complete this process will depend on how far you progress and the availability of managers. Kindly note that should you not receive a response within 21 days please consider your application unsuccessful. Closing date: 29th October 2026 Our Commitment to transformation: In accordance with the employment equity plan of Rand Mutual Assurance and its employment equity goals and targets, preference may be given, but is not limited, to candidates from under-represented designated groups.