Senior Manager: IT Operations and Infrastructure
Headhunters · Roodepoort, Gauteng
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Start free — we apply for you →Requirements
• 8–10+ years' experience in IT Operations and Infrastructure. • At least 5 years' experience in a senior leadership or management role. • Bachelor's Degree in Computer Science, Information Technology, or a related field. • NQF Level 7 qualification. • Experience within financial services, insurance, or other highly regulated environments will be advantageous. • Proven experience managing enterprise-scale IT operations and governance frameworks. • Demonstrated expertise in: • Network infrastructure (routing, switching, firewalls, VPNs). • Microsoft server environments. • Linux server administration. • Active Directory and LDAP. • Microsoft 365 administration. • Telephony platforms (FreePBX / Asterisk). • Monitoring tools (Zabbix, SolarWinds, ManageEngine). • Backup and Disaster Recovery. • SIEM and DLP solutions. Responsibilities: IT Operations and Infrastructure Leadership
• Own the performance, availability, reliability, and continuous improvement of the Group's IT environment. • Manage and optimise network infrastructure, server environments, cloud platforms, identity and access management, and telephony systems. • Ensure operational scalability, stability, and efficiency across all technology platforms. Cybersecurity and Risk Management
• Lead cybersecurity operations, including SIEM, DLP, endpoint security, and vulnerability management. • Ensure compliance with relevant regulatory requirements, cybersecurity standards, and internal governance frameworks. • Drive proactive risk identification and mitigation strategies. Monitoring, Performance and Incident Management
• Implement and oversee monitoring, alerting, logging, and observability solutions. • Lead incident management, root cause analysis, and preventive action planning. • Foster a proactive approach to service reliability and operational excellence. Business Continuity and Disaster Recovery
• Own backup strategies, disaster recovery planning, testing, and business continuity processes. • Ensure high availability architectures and effective failover capabilities are in place. Leadership and Stakeholder Management
• Lead, mentor, and develop a high-performing IT team. • Build strong relationships with executives, business leaders, vendors, and external stakeholders. • Drive a culture of accountability, innovation, continuous improvement, and exceptional service delivery. Please note that if you do not receive a response within 2 weeks, your application has been unsuccessful.