SENIOR MANAGER: ICT INFRASTRUCTURE

The successful candidate will be expected to perform the following duties: Functional Management Lead the design and implementation of the organization's ICT infrastructure, including networks, servers, storage, and data centres for BMA Head office and 71 Ports of Entry. Ensure infrastructure projects are delivered on time, within budget, and meet quality standards. Collaborate with internal teams and external vendors to deploy and integrate infrastructure components. Ensure the stability, availability, and performance of ICT infrastructure systems and services. Develop and implement proactive monitoring and maintenance processes to prevent and resolve issues. Manage service-level agreements (SLAs) with vendors and service providers to ensure effective support and timely incident resolution. Manage SITA contracts. Develop and maintain disaster recovery and business continuity plans for ICT infrastructure systems and services. Regularly test and update the plans to ensure their effectiveness in minimizing downtime and data loss. Stakeholder Management Support Build and maintain relationships with all BMA business units for the purposes of expectations management and knowledge sharing. Represent and participate in the organisation’s committees and tasks teams when required. Convene and attend meetings and present findings and business cases to relevant stakeholders when required. Implement timeous communication on progress and challenges in achieving the tactical work plans to impact stakeholders. Attend industry related forums, conferences, and workshops to gain industry insight for the purpose of business improvement. Governance, Risk and Compliance Ensure the development and implementation of the risk register. Analyse and evaluate the internal controls to determine their effectiveness in mitigating risks. Assist in the development of the risk register. Update risks register in partnership with relevant stakeholders. Ensure compliance with the relevant legislation and regulations. Financial Management Provide input in the planning and compilation of the business unit’s annual budget aligned to the operational plans to support the implementation of set objectives. Ensure the effective implementation, management, monitoring of the business unit’s budget, and mitigate and report on any variances. Monitoring financial control, budget management and the procurement process to ensure compliance with the legislation e.g. (PFMA, PPFA, and BBBEE). Ensure the deployment of proper financial controls to manage the business unit budget. Report on and communicate any costs improvements and shortfalls People Management Build and lead an effective and cohesive team through the effective management of divisional resources. Drive the implementation of talent acquisition, succession planning, development, and retention strategies for the division. Ensure the enhancement of relevant knowledge and skills through continuous coaching, mentoring and nurturing of talent in the business unit. Create a high-performance culture and manage team performance effectively by translating and communicating the annual performance goals and measures into individual work plans based on agreed upon objectives. Ensure the working environment contributes to improving employee engagement, recognition and increased productivity. Ensure the management of poor performance and disciplinary matters in line with the BMA’s policies and procedures