Senior Manager: Group Communications
Absa South Africa · Johannesburg, Gauteng
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- To develop tactical strategy and delivery plans, formulate associated practice and ensure operational implementation and adoption across a single practice in terms of integrated colleague communication methodology, governance and delivery objectives.
- The role also acts as a trusted strategic adviser to business leadership, using audience insight, data, channel expertise and reputation-management to deliver clear, measurable and colleague-centered communication outcomes.
Job Description
KEY ACCOUNTABILITIES
Integrated Communication Strategy Execution
- Develop and manage an integrated communication strategy that supports the business and aligns with its strategic intent and direction at group level.
- Translate enterprise, business-unit and leadership priorities into integrated colleague communication plans with clear audience segmentation, channel choices, key messages, timing, risks, dependencies and measurable outcomes.
- Contribute to an integrated editorial and channel calendar that coordinates enterprise-wide priorities, leadership visibility, change programmes, culture moments and colleague engagement activity.
Communication Delivery and Content Management
- Facilitate and implement internal communication platforms that will allow colleagues and leadership to engage regularly with employees thus ensuring visible leadership and engaged employees.
- Plan, write, edit and publish high-quality content across internal channels, including leadership messages, town halls, intranet updates, email, digital signage, collaboration platforms, video, events and manager toolkits.
Client Relations and Support
- Build ongoing relationships and partnerships with the business to position Communications as credible experts in matters related to reputation management.
- Enquire about and understand the communication needs of the business and advise them appropriately on communication matters such as positioning and messaging.
Reporting and Governance
- Coordinate and deliver Group Internal Communications' monthly measurement and insight reports..
- Participate at relevant forums in Communications, such as Newsroom and Creative Forum meetings to coordinate appropriate group-wide communication priorities.
Client Relations and Support
- Build ongoing relationships and partnerships with the business to position Communications as credible experts in matters related to reputation management.
- Enquire about and understand the communication needs of the business and advise them appropriately on communication matters such as positioning and messaging.
Reporting and Governance
- Coordinate and deliver Group Internal Communications' monthly measurement and insight reports..
- Participate at relevant forums in Communications, such as Newsroom and Creative Forum meetings to coordinate appropriate group-wide communication priorities.
QUALIFICATIONS, SKILLS & EXPERIENCE
Qualifications
- A qualification in Marketing and/or Communications NQF level 7
Skills
- Excellent verbal and written communication skills
- High level of computer literacy
- Proven experience in communication execution
- Ability to "mine" stories and news angles and convert these into actionable communications initiatives
- Working knowledge of new media and Artificial Intelligence LLM's
Knowledge and Experience
- At least 5-12 years of work experience in a similar senior management position preferably with 3 years in a people management position
- Understanding of cross geography communication strategies
- Should have experience in developing and implementing effective communications strategies
Education
- Bachelor`s Degrees and Advanced Diplomas: Communication Studies and Language Required
End Date: September 26, 2026