Senior Manager: Fraud Prevention and Investigations - Johannesburg

Job Summary

• The main purpose of the Senior Fraud Preventions and Investigation Manager Absa Life South Africa is to lead the capabilities of detection, prevention and investigations, and to develop and implement a first line of defence response to fraud across all products and platforms managing talent within the team and the organisation and upholding the bank's culture and vision.

Job Description

Accountability: Fraud Risk Ownership and Governance

• Act as the primary owner of VAF fraud risks, ensuring risks are identified, assessed, measured, monitored, and mitigated at the operational level.
• Maintain a complete and accurate fraud risk profile across AVAF.
• Partner with AVAF EXCO, Control Owners and Stakeholders dealers, operations, credit teams and strengthen collaboration across 1LOD, 2LOD, and 3LOD.
• Ensure clear role clarity and accountability for fraud controls within the business unit.

Accountability: Fraud Risk Strategy

• Develop and operationalise a proactive, data‑driven fraud risk strategy aligned to organisational objectives and industry best practice.
• Provide expert insights on emerging risks and integrate emerging fraud trends into the AVAF fraud risk response.
• Embed validated, high‑quality data sources and analytics for enhanced fraud detection across the customer lifecycle.

Accountability: Fraud Controls

• Drive the design, implementation, and embedment of preventative and detective fraud controls across the AVAF value chain
• Conduct regular fraud risk assessments and execute proactive risk response.
• Align fraud risk controls to the organisational risk appetite, industry best practice and regulatory expectations.
• Implement and maintain the Operational and Resilience Risk framework components including Risk and Control Self-Assessment, Risk indicators, Events, and Key Risk Assessments as they relate to Fraud Risk.
• Execute deep dives and lessons learnt exercises for material fraud risks, including the review, challenge and tracking/escalation of findings.
• Perform monthly loss event reconciliations to ensure that all above threshold fraud risk events and losses have been captured on the Operational Risk system.

Accountability: Fraud Risk Assurance

• Drive the Fraud Risk related Combined assurance strategy and actively participate in the combined assurance forum.
• Execute first‑line fraud control testing, control self‑assessments, and continuous monitoring.
• Identify control gaps, escalate issues, and track remediation.
• Ensure business readiness for independent assurance reviews and deep dives ensuring that issues are valid and factually accurate, and actions are well defined, timed appropriately.
• Drive the appropriate closure of issues by actively supporting the compilation and review of ICP/MCP prior to submission to assurance providers.

Education

• Bachelors Degree and Professional Qualifications: Risk Management

End Date: August 24, 2026