Senior Key Account Manager

Smollan Technologies is the specialised technology arm of Smollan, dedicated to powering retail precision through innovative software, data analytics, and AI-driven platforms. We connect brands, retailers, and shoppers at the point of purchase by turning operational complexity into intelligent, actionable growth. The Senior Key Accounts Manager acts as a chief strategic advisor and commercial growth engine for tier-one enterprise accounts. Positioned at the intersection of retail operations and advanced technology, you will align executive business objectives with custom data analytics, predictive modelling, and scalable software solutions - unlocking measurable ROI and long-term enterprise value. What You Will Do Champion Enterprise Partnerships: Serve as the strategic account lead for key enterprise clients, aligning technology and data services with their long-term executive business plans. Drive Portfolio Expansion: Formulate proactive account growth strategies, identify capability gaps, and design bespoke analytical/predictive modelling solutions that maximise client ROI. Lead Commercial Negotiations: Own annual contract reviews, commercial renewals, Scope of Work (SOW) definitions, and legal/procurement alignment. Enable Pre-Sales & Innovation: Lead discovery sessions, build proof-of-concept business cases, and pitch new technological innovations to prospective enterprise accounts. Develop High-Performing Teams: Oversee operational team performance, capacity planning, and talent development across the Client Success function.