Senior HR Business Partner - Centurion
IQVIA · Centurion, Gauteng
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- The Senior HR Business Partner HRBP is a mature, dynamic, proactive, and solutions-driven professional who plays a critical role in aligning HR strategies with business unit goals.
- This role bridges the global HR agenda with local business needs within the specified business unit, providing expert guidance to managers and employees, and ensuring the delivery of high-impact HR solutions.
- As a key driver of transformation, the HRBP will lead initiatives to enhance efficiency, standardize processes, and deliver first-class HR services across our teams in Africa.
- This role requires exceptional interpersonal skills and collaborative approach, strong project management capabilities, and a results-oriented mindset. Working within a complex, matrixed global organization, the HRBP will, together with other team members, lead local and regional HR initiatives, manage projects with precision, and serve as a trusted advisor to business leaders.
- Success in this role requires the ability to take charge, drive implementation, and foster strong relationships at all levels of the organization.
Key Responsibilities
Strategic HR Partnership
- Partner with business leaders to develop and execute HR initiatives that combine global HR strategies with local business priorities.
- Actively participate in key people-related decisions, anticipating challenges and addressing people issues proactively.
- Provide HR knowledge and strategic advice to support the execution of business projects and organizational initiatives.
- Provide hands-on support to managers on key people processes, including performance management, team development, change management and resource planning.
- Handle complex HR data reporting, leveraging advanced Excel skills and an analytical mindset to deliver actionable insights and support data-driven decision-making.
- HR Efficiency, Transformation, and Policy Alignment
- Lead and implement projects that drive HR efficiency, transformation, and process standardization across the businesses in Africa.
- Ensure HR services, policies, and systems are practical, relevant, and aligned with business needs and compliance requirements in African countries.
- Work collaboratively with HR colleagues to develop and refine policies and introduce innovative ways of working.
- Collaborate with HR Centers of Excellence CoEs and Shared Service Centers on projects.
- EOR Service Delivery, Compliance, and Operational Excellence Africa
- Lead and oversee end-to-end Employer of Record EOR service delivery across Africa, ensuring seamless onboarding, lifecycle management, and offboarding of contractors.
- Ensure full compliance with local labour laws, tax regulations, and statutory requirements across all operating countries, mitigating legal and financial risk.
- Drive standardisation, efficiency, and continuous improvement of EOR processes, enhancing service quality, turnaround times, and client satisfaction.
- Collaborate with business stakeholders, HR teams, and external partners to optimise delivery models and ensure alignment to commercial objectives and client needs.
- Work closely with HR Centres of Excellence CoEs, Payroll, Legal, and Shared Services to strengthen governance, reporting, and operational exellence.
- Performance and Capability Development
- Provide strategic coaching and advice to managers on organizational effectiveness, team dynamics, and leadership development.
- Advise, challenge, and coach Business Managers on people-related processes, including performance management, team and personal development, career path planning, resource planning, and restructuring needs.
- Support managers in navigating organizational change, ensuring employee alignment and minimal disruption.
- Collaborate with managers to navigate change effectively, balancing empathy with a focus on results.
Compliance and Best Practices
- Act as a role model for the HR function, driving best practices and ensuring alignment across HR processes and policies, ethics and compliance.
- Provide hands-on support in driving the BBBEE agenda, ensuring alignment with regulatory requirements and organizational goals.
- Actively contribute to new initiatives, sharing lessons learned from previous HR projects and interventions.
- Demonstrate strong knowledge of local labor laws, CCMA processes, and employee relations ER matters, ensuring compliance and effective resolution of workplace issues.
HR Metrics and Analytics
- Use HR KPIs and metrics to identify opportunities for improvement and develop clear, actionable plans to address them.
- Provide regular reports and analyses to senior management, highlighting trends and recommendations.
- Employee Engagement and Communication
- Lead employee engagement initiatives to align staff interests with business objectives, leveraging insights from employee surveys to enhance engagement strategies.
- Ensure clear and effective HR communication, managing local employee engagement campaigns and aligning them with global HR messaging.
Leadership and Collaboration
- Build and sustain strong relationships with business leaders, employees, and HR colleagues, ensuring alignment across teams and functions.
- Take the lead on HR initiatives and projects while effectively collaborating with others in authority and across departments.
- Be a role model for positivity, responsiveness, and professionalism, fostering a collaborative and solutions-oriented work environment.
- Contribute positively to healthy team culture by acting professionally and ethically, proactively avoiding unhealthy team dynamics.
Project Management and Execution
- Lead HR projects with a focus on efficiency, transformation, and measurable results.
- Manage multiple priorities and deliverables effectively, ensuring timely and high-quality outcomes.
- Use HR metrics and insights to inform decision-making and drive continuous improvement.
Qualifications and Skills
Education
- Bachelor's degree in Human Resources, Business Administration, or a related field. A Master's degree is preferred.
- Professional HR accreditation e.g., SHRM, CIPD is a plus.
Experience
- 5+ years of experience in HR, with a blend of generalist and specialist roles.
- 2+ years of experience in managing HR function at an Africa level.
- Proven expertise in aligning HR strategies with business objectives.
- Strong knowledge of employment legislation e.g., EE, BBBEE and best practices.
- Proven expertise in managing business change, process improvement, and HR transformation projects.
- High proficiency in Excel and Power Point, good visual data representation skills.
Key Competencies
- Strategic thinking and problem-solving skills.
- Deep understanding of HR processes, organizational effectiveness, and employee engagement strategies.
- Advanced coaching and counseling capabilities and stakeholder management abilities.
- Proficiency in HR data analytics, reporting, and PowerPoint presentations.
- In-depth knowledge of local employment legislation EE, BBBEE and HR best practices.
- Exceptional verbal and written communication skills, with the ability to influence and inspire at all levels. Good presentation skills.
- High level of discretion, confidentiality, and attention to detail.
- Proven expertise in designing and facilitating wellbeing programs and initiatives.
- Experience with performance management, leadership development, and change management.
- ER and Compliance Expertise: Comprehensive knowledge of Africa local labor laws, SA specific CCMA processes, ER matters, and the ability to resolve complex workplace issues effectively.
- Data and Analytics: Strong proficiency in Excel and an analytical mindset, with experience in managing complex data reporting and providing actionable insights.
- Matrix Navigation: Strong capability to work effectively within a global, matrixed organization, balancing multiple priorities and stakeholders.
Personal Competencies
- Dynamic Leader