Senior Foh Manager
Job Placements · Kensington
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Position: Senior FOH Manager (Permanent)
Location: Bryanston
Salary Range: R25,000 R28,000
Working Hours - 09:00 Closing (Monday to Sunday)
Evenings - Weekends - Public Holidays
Shifts apply according to hospitality operational requirements
Brief Description of the Vacancy
A Senior FOH Manager oversees the entire customer-facing operation, bridging guest relations, staff leadership, and business administration. You will ensure smooth, profitable service while upholding the companys brand, culture, and standards.
Experience Required
Minimum 5 years FOH / hospitality management experience
Skills Required
-Strong judgement & problem-solving
-Excellent people skills
-Strong communication (verbal & written)
-Flexibility with working hours
-Attention to detail
-Client-service orientated
-Business management principles
-Fully computer literate
-Able to communicate in the predominant local language
-Adaptable to changing circumstances
Qualifications Required
-No specific qualification required
-Computer Skills Required
-Computer literacy
Key Responsibilities
-Manage full FOH operations
-Attend management meetings
-Maintain FOH standards & service quality
-Ensure smooth FOHBOH communication
-Ensure staff are uniformed & prepared
-Implement company policies & procedures
-Uphold service delivery standards
-Greet guests & maintain company culture
-Anticipate customer needs & resolve complaints
-Ensure fast service & queue management
-Balance daily cashier control sheets
-Handle enquiries professionally
-Conduct FOH maintenance checks
-Provide on-the-job training
-Enforce Health & Safety compliance
-Maintain visibility across FOH areas
-Manage client satisfaction &
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