Senior Contracts & Leads Administrator

Job purpose The Senior Contracts & Leads Administrator will be responsible to facilitate and provide a wide range of administration, analyses and reporting duties with regards the consolidation and finalisation of SVC sale contracts; the purchasing of sales stock, the updating of the contracts system and the resolution of queries across the process to ensure the seamless implementation and consistent delivery of services provided by the Sun Vacation Club to all clients and stakeholders, in line with Company procedures and with the aim of creating great memories for our guests and stakeholders. Behavioural Competencies Deep customer and market understanding Responsive to customer feedback Demonstrate end‑to‑end ownership for resolving customer problems Accountability Continuous improvement Transparency Collaborative and a team player Clear communicator Takes ownership Technical Competencies Clerical Administrative functions SVC product and procedure knowledge Excellent written and verbal communication skills Sales processes and protocols Data Capturing and Typing skills Accounts reconciliations Timeshare industry knowledge is an advantage Computer Literacy (MS Office / TSW) IFS (Purchase requisitions) Ability to work with and maintain confidential information