Senior Clerk: Enquiries MN4153/26

REQUIREMENTS

• Grade 12. National Diploma or equivalent qualification in financial management, accounting. Valid driver's licence. Computer Literate Solar, MS Word, MS Excel, MS PowerPoint. Good telephone etiquette. strong interpersonal communication skills.

Skills & competencies associated with vocation

• adaptability, communication, assertiveness/leadership skills, conflict & stress management, negotiation skills, problem solving skills, office/diary management skills, strong administrative skills, writing & typing skills.
• Keep updated on contents of legislation and policies.
• Maintain a high standard of work output. 2-3 year's relevant experience in finance within Local Government.

DUTIES

• Opening of new accounts: - Transferring water and electricity meters from the previous owner to new owner . Process new water connection applications, create and send the works orders to Engineering Department water section for meter installation. -
• Issuing of duplicate Accounts: When original account is not received or lost in post. - To ensure that the account is received in order to pay it.
• Handle all enquiries: - At counter and telephonically. To give the correct Water and Electricity readings, balances on accounts and payments. To ensure effective and quick services to public.
• Balancing pre-paid electricity machine and recording: Balancing prepaid electricity with cashiers to ensure correct balancing daily electricity sales with money. To ensure correct allocation of payments and correct balancing of electricity sales. Perform any other related Ad Hoc task and duties as requested or required by management supervisor from time to time.