Senior Clerk - 34007242
eThekwini Municipality · Durban, KwaZulu-Natal
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Start free — we apply for you →Key Responsibility Areas
- Captures details of companies who discharge trade effluent on accounts database in order to raise charges
- Provides data in order to raise effluent charges.
- Provides data to ensure efficient review of company permits by Water Quality Officer.
- Provides data to raise user charges.
- Update database of sewered properties in order to maintain customer records.
- Provides data to raise ad hoc charges such as laboratory charges.
- Provides data to raise charges for unsewered properties.
- Imports data to raise trade effluent charges.
- Advises customers to satisfy customer queries Batho Pele.
- Relieves for the Records Clerk to ensure efficient running of division.
- Deputises for the Chief Administrator/Accounts Administrator to ensure continued service at all times.
- Undertakes related assignments.
Competencies
- Problem solving.
- Organisational awareness.
- Ethics and professionalism.
- Use of Technology.
- Data processing & analysis.
- Service delivery orientation.
- Communication.
- Client orientation and customer focus.
- Interpersonal relationships.
- Conative ability.
- Resilience.
- Learning orientation.
Qualifications Essential Requirements:
- Grade 12 NQF Level 4 or equivalent with Mathematics
- 1 Year relevant experience
- Computer Literacy.
Preferred Requirements
- 2 Years relevant experience.