Senior Cashier - Kenilworth

Description

Dis-Chem Pharmacies requires an experienced Senior Cashier for their Kenilworth store in the Western Cape. Support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies and standard operating procedures, with zero tolerance toward inaccuracies and elimination of fraud risk.

Essential

• Grade 12 / Matric
• A minimum of 3 years’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Competencies: Essential:

• In-depth knowledge of operating cash registers, and maintaining cash drawers
• Knowledge of processing sales, refunds and payments
• Strong command of English (written and oral)
• Accuracy
• Attention to detail
• Presentable
• Emotional intelligence
• Social awareness
• Accountability
• Problem-solving
• Analyse basic reports
• Trustworthy and honest
• Time management

Advantageous

• Third additional language

Special conditions of employment

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits

• Market-related salary
• Medical aid
• Provident fund
• Staff account

ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity and Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Package & Remuneration

Market Related About Us

Since our founding in 1978, Dis-Chem has grown into South Africa’s leading health-and-wellness retail chain — with over 20 000 employees across our stores and head office. Today, with over 300 stores across South Africa, Botswana and Namibia, Dis-Chem is the heartbeat of health, wellness and everyday value.

When you join our Retail team, you become part of a culture that blends service excellence, every-day value (our Everyday Low Price strategy) and expert support in beauty, health, sport nutrition and wellness.

When you join our Retail team, you become part of a culture that blends service excellence , every-day value (our Everyday Low Price strategy) and expert support in beauty, health, sport nutrition and wellness.

What Makes Retail at Dis-Chem exciting

• You’ll work in a store environment known for high foot-traffic, brand trust, and strong retailer reputation.

• We emphasise growth: training, development, identifying you for future leadership roles.

• You are our “front-line” – greeting customers, understanding their needs, assisting them to find the right health, wellness and beauty products.

What You Get

• A job where you directly impact people’s wellbeing and shopping-experience, not just selling stuff.

• A solid brand behind you, with a large footprint nationally, meaning real opportunities across stores.

• Training and career-pathing: entry level to senior retail/operations roles.

• Discounts and benefits: as a retail employer focused on health/wellness you’ll get priority customer pricing.

• For those who step up: possibility of moving into supervisory, store-management or even broader operations roles.

Join Our Journey We are a community of doers, dreamers and difference-makers. If you are ready to grow your career and be part of something bigger, see listy of current open vacancies below.