Senior Business Analyst (Retail Sales & Agile) (Contract) - Gauteng/Hybrid - ISB5302153

Introduction

Our Client is looking for a Senior Business Analyst to join the Retail Sales Services feature team within their global IT Hub.

Retail Sales Services is the central platform used by dealerships, agents, and national sales companies to configure vehicles, generate pricing offers and contracts, search inventory, and handle vehicle handovers across all brands and sales channels (direct and wholesale).

In this role, you will drive business process modeling, elicit complex requirements, and translate strategic goals into detailed user stories and acceptance criteria in Jira.

• Business Architecture & Process Modeling: 10+ years of business analysis experience with proven expertise in end-to-end business process modeling, optimization, and alignment with enterprise architecture.

• Agile Requirements Engineering: Deep experience translating ambiguous stakeholder requirements into structured Jira user stories complete with clear acceptance criteria for development and QA squads.

• Senior Stakeholder Leadership: A functional expert capable of managing cross-functional relationships, assisting with business cases, and identifying operational risks across digital transformation programs.

Position Details

• Contract Dates: 01-11-2026 to 31-12-2029

• Location: Midrand / Menlyn / Rosslyn / Home Office Rotation

• Level: Senior (6-8 years related experience)

Duties & Responsibilities

Key Responsibilities

• Process Design & Optimization: Analyze and model business workflows to improve efficiency across retail and contracting journeys.

• Requirements Management : Collaborate with global stakeholders to define objectives and author detailed user stories with testable acceptance criteria in Jira.

• Architecture & Risk Alignment: Ensure alignment between business processes and technical architectures while evaluating operational risks.

• Mentorship & Continuous Improvement: Guide junior team members, assist in business case formulation, and drive continuous process enhancements.

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Desired Experience & Qualification

Qualifications & Experience

• Bachelor's degree in Business Administration, Information Technology, or related field.

• Minimum of 10+ years of dedicated business analysis and business architecture experience.

• Proven track record leading business analysis streams on large-scale digital transformation projects.

Essential Skills & Technologies

• Business Analysis: Business architecture, process modeling, requirements elicitation, and workflow optimization.

• Agile Management: Advanced Jira and Confluence user story authoring, acceptance criteria definition, and backlog management.

• Governance & Leadership: IT governance, compliance, risk assessment, business case development, and team mentorship.

Advantageous Skills

• Prior automotive industry experience, particularly with direct sales, agency, or wholesale dealership models.

• Familiarity with manual/functional testing practices and change management methodologies.

• High-level understanding of cloud computing, databases, and cybersecurity principles.

Interested?

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