Senior Business Analyst (iOCOOO172)

Are you a seasoned Business Analyst who thrives on turning complex business challenges into clear, actionable solutions? We are looking for a Senior Business Analyst with strong process knowledge to join a dynamic team where your ability to bridge the gap between business and technology will make a real impact. What you'll do:

• Engage business stakeholders to identify business needs, challenges, opportunities and objectives. • Elicit, analyse, document, validate and manage business requirements. • Conduct business process analysis to identify inefficiencies, bottlenecks, risks and opportunities for improvement. • Develop current-state (AS-IS) and future-state (TO-BE) business process models. • Create process maps using Business Process Model and Notation (BPMN). • Develop use cases, user stories, acceptance criteria and functional requirements. • Facilitate requirements workshops, stakeholder interviews and business validation sessions. • Support Agile delivery through backlog refinement, sprint planning and requirements clarification. • Work closely with developers, testers, architects and project teams to ensure that requirements are correctly interpreted and implemented. • Support solution design, development, testing, user acceptance testing (UAT) and implementation. • Manage requirements traceability and assess the impact of proposed changes. • Validate delivered solutions against approved business requirements. • Maintain business analysis documentation and support knowledge transfer. • Identify opportunities for process optimisation, automation and operational improvement. Qualifications:

• Senior Certificate (Grade 12). • NQF Level 7 qualification or equivalent in Computer Science, Information Systems or a related field. • Certification in Business Analysis. Your Expertise:

• At least six (6) years of business analysis experience.
• Experience across the business analysis lifecycle, from analysis through design, build and implementation.
• Knowledge and practical experience of Agile methodologies and supporting tools.
• Experience in business process analysis and modelling.
• Experience developing:
• Use cases.
• User stories.
• Business process maps using BPMN.

Required Competencies

• Requirements elicitation and management.
• Business process analysis and optimisation.
• BPMN process modelling.
• Use-case and user-story development.
• Agile business analysis.
• Stakeholder engagement and facilitation.
• Functional specification development.
• Requirements traceability.
• Change impact analysis.
• Communication, documentation and problem-solving.