Senior Business Analyst

Job Description

• Are you a seasoned Business Analyst who thrives on turning complex business challenges into clear, actionable solutions? We are looking for a Senior Business Analyst with strong process knowledge to join a dynamic team where your ability to bridge the gap between business and technology will make a real impact.

What you'll do

• Engage business stakeholders to identify business needs, challenges, opportunities and objectives.

• Elicit, analyse, document, validate and manage business requirements.

• Conduct business process analysis to identify inefficiencies, bottlenecks, risks and opportunities for improvement.

• Develop current-state (AS-IS) and future-state (TO-BE) business process models.

• Create process maps using Business Process Model and Notation (BPMN).

• Develop use cases, user stories, acceptance criteria and functional requirements.

• Facilitate requirements workshops, stakeholder interviews and business validation sessions.

• Support Agile delivery through backlog refinement, sprint planning and requirements clarification.

• Work closely with developers, testers, architects and project teams to ensure that requirements are correctly interpreted and implemented.

• Support solution design, development, testing, user acceptance testing (UAT) and implementation.

• Manage requirements traceability and assess the impact of proposed changes.

• Validate delivered solutions against approved business requirements.

• Maintain business analysis documentation and support knowledge transfer.

• Identify opportunities for process optimisation, automation and operational improvement.

Qualifications

• Senior Certificate (Grade 12).

• NQF Level 7 qualification or equivalent in Computer Science, Information Systems or a related field.

• Certification in Business Analysis.

Your Expertise

• At least six (6) years of business analysis experience.

• Experience across the business analysis lifecycle, from analysis through design, build and implementation.

• Knowledge and practical experience of Agile methodologies and supporting tools.

• Experience in business process analysis and modelling.

• Experience developing:

• Use cases.

• User stories.

• Business process maps using BPMN.

Required Competencies

• Requirements elicitation and management.

• Business process analysis and optimisation.

• BPMN process modelling.

• Use-case and user-story development.

• Agile business analysis.

• Stakeholder engagement and facilitation.

• Functional specification development.

• Requirements traceability.

• Change impact analysis.

• Communication, documentation and problem-solving.