Senior Business Analyst

Communicate IT · Cape Town, Western Cape

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Reference: CTI007243-LB-1

Are you a Business Analyst who thrives on solving complex problems, influencing product strategy, and delivering exceptional digital experiences?

My client is looking for a Senior Business Analyst to join a high-performing technology team responsible for building and enhancing large-scale digital products used by thousands of customers. This is an opportunity to work alongside talented developers, product specialists, and designers in an environment that values innovation, collaboration, and continuous improvement.

If you're looking for IT jobs or jobs in information technology where your ideas have real impact, this role will give you the opportunity to shape product direction, improve customer experiences, and drive meaningful business outcomes. Duties & Responsibilities

Job Description

As a Senior Business Analyst, you will play a critical role in bridging the gap between business objectives and technical delivery.

Your responsibilities will include

  • Collaborating with stakeholders, product owners, UX designers, and development teams to gather and define requirements
  • Translating business needs into clear user stories, functional specifications, and solution requirements
  • Driving process improvements and identifying opportunities to enhance customer experiences
  • Developing business cases and supporting strategic initiatives
  • Managing and refining product backlogs and delivery roadmaps
  • Facilitating communication between business and technical teams
  • Supporting solution design and ensuring successful project delivery
  • Contributing to UX improvements and customer-centric product enhancements
  • Producing and maintaining high-quality business and technical documentation
  • Working within Agile teams to deliver innovative, scalable digital solutions

Skills & Experience

  • Minimum 5-6 years' experience as a Business Analyst within web, e-commerce, digital, or technology-focused environments
  • Strong business analysis and systems analysis experience
  • Proven ability to gather, analyse, and document requirements
  • Experience working with Agile and Scrum methodologies
  • Strong stakeholder management and communication skills
  • Ability to query and analyse data sources
  • Familiarity with tools such as Jira, Figma, Loom, and Google Workspace
  • Understanding of HTML, CSS, databases, and web technologies
  • Knowledge of UX principles and web accessibility standards
  • Strong analytical thinking and problem-solving abilities

Qualification

  • Relevant degree or diploma in IT, Computer Science, or related field
  • Experience with consumer-facing organisations

Connect with us on www.communicate.co.za and Register your CV to create a profile or to view all our Jobs in Information Technology. One of the best Developer Recruitment Agencies in Cape Town.

Let us assist you with your IT careers. For Further C# Developer jobs, C++ Developer jobs, Java Developer jobs, .Net Developer careers, Angular Developer and Full stack developer jobs. Package & Remuneration

R 960 000 - R 1 000 000 - Annually

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Senior Business Analyst at Communicate IT — Cape Town, Western Cape · JobAlertsZA