Senior Automation Design Practitioner

Job Purpose

• To contribute to business success by providing analyst services in order to understand and optimise business processes and prepare appropriate Automation business cases and solution designs.

Job Responsibilities

• Develop, Support & Maintenance Automation Solutions
• Involvement in POT/POC, evaluation of new technologies and functionalities
• Drive adoption of Technologies
• Ensure CoE governance and Standards are applied and maintained
• Application of business process evaluation and mapping techniques to describe current business processes and identify the feasibility of optimising business results through automation.
• Determine the current productivity using existing business processes.
• Apply evaluation and estimation techniques to estimate and project the possible productivity improvements using automated processes.
• Calculate the cost benefits of automation.
• Document required business case information, including potential risk and risk reduction.
• Application of process re-engineering techniques to optimise business processes.
• Evaluate business process performance.
• Develop business process improvements.
• Test and verify improvements.
• Develop implementation processes.
• The application of specific process constructor techniques to describe the ideal and feasible automated process indicating the expected productivity improvements.
• Define the automated process.
• Develop a solution design.
• Anticipate risks.
• Improve design to mitigate/eliminate risks.
• Provide Coaching and Mentorship.
• Execution of coding and programming activities in order to create sustainable, reusable automation artefacts, and the execution of quality tests.
• Interpret the solution design and define process and object design instructions.
• Use development techniques and programming language to build the required objects.
• Conduct peer coding reviews.
• Facilitate user acceptance testing

Camunda Expert

• Advanced proficiency in Camunda: workflow design, development, orchestration and operations.

Power Platform Expert

• Power Apps: building canvas and model-driven apps.
• Power Automate: building of medium to complex flows
• Power BI: data modeling, DAX, and dashboard creation.
• Copilot Agents: chatbot development and integration.
• Dataverse and connectors: understanding of data architecture and integration.

Robotic Process Automation Proficient

• Advanced proficiency in Blue Prism: process design, object development, control room operations.
• Familiarity with UiPath or Automation Anywhere is a plus.

Agentic AI & Intelligent Automation Proficient

• Understanding of agentic AI concepts: autonomous task execution, goal-oriented agents, and LLM integration.
• Experience with Azure OpenAI, or custom GPT-based agents.
• Knowledge of prompt engineering, orchestration frameworks, and AI governance.
• Integration & Development Proficient
• REST APIs, webhooks, and custom connectors.
• Scripting: Python, JavaScript, or C# for extending automation capabilities.
• Familiarity with Azure services Logic Apps, Function Apps, Cognitive Services.

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• NQF Level 7 Qualification in Business Analysis

Minimum Experience Level

• 3 - 6 years
• 5 years practical experience in business process analysis; 2 years practical experience in analysing processes to identify automation opportunities
• Competent software developer with experience on different languages Java, C#, C++, SQL
• Experience testing product functionality; Experience with performance and/or security testing; Ability to Design Solutions

Technical / Professional Knowledge

• Banking knowledge
• Banking procedures
• Business principles
• Business terms and definitions
• Data analysis
• Governance Risks and Controls
• Microsoft Office
• Relevant Software and system Knowledge
• Business writing skills
• Cluster Specific Operational Knowledge

Behavioural Competencies

• Execution
• Driving Innovation
• Facilitating Change
• Operational Decision Making
• Customer Focus
• Communication
• Building Partnerships

Closing date: 31 August 2026