Senior Assistant Officer

Duties and responsibilities

• Perform routine office administrative functions to support efficient operations.
• Attend and actively participate in sectional, general staff, and quarterly meetings.
• Manage and respond to all verbal and written enquiries from students, landlords, parents/guardians, and funding partners in a professional and timely manner.
• Verify completeness and accuracy of supporting documentation submitted by students and funders.
• Provide support to students in capturing and uploading bursary-related information onto the system.
• Assist funding partners by supplying required information and documentation as requested.
• Ensure the correct allocation of funds.
• Reconcile funder payments against student accounts and proactively follow up on outstanding amounts.
• Compile and submit reports to management on payments received from funders.
• Identify and highlight funders with growth potential and escalate opportunities to management for further engagement.
• Provide general support with other bursary-related and administrative tasks as required.
• Monitor and control bursary allocations to ensure that no student is awarded more than one full-cost bursary.

Inherent requirements

• Grade 12 or National Vocational Certificate on NQF level 4.
• Minimum of one 1 year relevant experience in bursary, student funding, financial, or administrative support.

Recommendations

• Knowledge and understanding of computer programs PeopleSoft, Word, Excel and Internet.
• Work experience in the Higher Education context, especially bursaries, dealing with staff, students and parents.
• Knowledge of bursary requirements and rules.

Competencies

Required competencies

Results Orientated

• The ability to be reliable, responsible, dependable and to fulfil obligations.
• The ability to deal calmly and effectively with high stress situations.

Strategic Thinking

• The ability to deal with several activities at a time.
• The ability to be creative and open-minded when addressing work issues.

Business Acumen

• The ability to adhere to rules and strictly follow work regulations.
• Proficient in using MS Office.

Leading

• The ability to maintain high levels of personal motivation, energy and enthusiasm.
• The ability to be cooperative with others, display a good-natured attitude and encourage people to work together.

Building Coalitions

• The ability to be self-assured and at ease with people in all types of social situations.
• The ability to interact with others and establish personal connections with people.

Closing date: 11 August 2026