Senior Application Support Engineer, Gauteng, R1.2m pa
ScoutIT · Hybrid · R80k to R100k pm
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A great opportunity is here for a skilled application support engineer to join a team focusing on a global, production critical application that provides one intuitive omnichannel vehicle sales & contract validation process journey.
You will need proven experience supporting Java applications, production systems, integration, SQL databases and monitoring platforms such as Grafana and Loki.
Duties & Responsibilities
- Monitor application health using Grafana and Loki.
- Investigate and resolve production incidents.
- Perform log analysis and transaction tracing.
- Support dealer and business user issues.
- Troubleshoot front-end, back-end and integration failures.
- Perform initial root cause analysis and document findings.
- Support releases, deployments and production changes.
- Support operational excellence goals by applying strong operations knowledge to reduce incidents.
- Coordinate with Level 3 for development and infrastructure activities.
- 3rd Level: Perform code debugging, code fixes and root-cause analysis for application issues.
- Prepare and maintain standard operating procedures, runbooks and system documentation.
Desired Experience & Qualification
- IT Degree or Diploma / equivalent working experience.
- 6+ years application support experience in enterprise environments.
- Experience supporting Java applications, production systems, integration, SQL databases and monitoring platforms such as Grafana and Loki.
Package & Remuneration
R80k to R100k pm
Interested?
JOB REF: DEV00618
Send your CV - michelle@scoutit.online