Senior Adminstartion Officer: Operations
The Department of Employment and Labour · Boksburg, Gauteng
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- An undergraduate qualification in Business Administration or Management / Public Administration or Management/Operations / Accounting / Finance NQF Level 6 as recognised by SAQA. Management/ Financial Accounting/Finance at NQF Level 6 as recognised by SAQA. Two 2 years functional experience in Client Services environment / Claims Processing environment in operations or Insurance environment.
- Knowledge: Unemployment Insurance Act and Regulations UIA, Unemployment Insurance Contributions Act UICA, Department of Employment and Labour and UIF Policies and Procedure/ Operations System / Batho Pele Principles/ Protection of Personal. Information Act POPIA,
- Skills: Interpersonal, Presentation, Listening, Communication Verbal and Written, Computer Literacy, Problem solving, Planning and Organising.
DUTIES
- Provide Unemployment Insurance service through interaction with customers.Provide quality assurance and follow up on Unemployment Insurance applications. Administer the UI Claims and Processing Services. Supervise resources Human, Financial, Equipment / Assets in the section.