Senior Accountant: Debt Management &Reporting

Requirements

• National Diploma / BCom Degree in accounting or equivalent with at least 3 years' relevant experience in credit control and debt management procedures. Valid Code B Driver's License, Proficiency in MS Office applications. Excellent organizational and administrative skills; Excellent organizational and administrative skills; Excellent analytic and problem-solving ability; High level of integrity, responsibility and confidentiality; Have ability to give attention to detail and be able to work under pressure; Report writing; Communication Skills; Ability to deal with conflict situations; Excellent Negotiation skills.

Duties

• Checking and verifying source payment documentation against receipts/ delivery notes; Addressing telephone enquiries pertaining to payment of accounts, reason/s for disconnection/ restriction, etc; Processing on a daily basis a debit listing to ensure a list of consumers that are in arrears with their accounts; Examining accounts of consumers that are 30-60 days in arrears, and investigating previous account history and any prior payment arrangement before instructing to disconnect; Raising visitation fees and preparing insertion and removal of restriction washers restricts water flows; Attending to the processing of entries and/ or approved adjustments and posting to specific ledger accounts; Reconciling general and statutory account balances against statements and generating reports and statistics detailing the status of creditor accounts for analysis purposes; Monitoring attendance/ conduct and output and addressing deviations from agreed performance indicators through meetings/ counselling and/or other approved methods designed to improve and motivate personnel; Conducting quarterly evaluation of staff through individual performance appraisals; Keeping staff informed of new developments, legislation, circulars and policies; Addressing workplace conflict/ conduct through the initiation and coordination of consultative processes and implementation of specific disciplinary procedures; Checking the accuracy of details recorded on transactional documentation and updating work in progress information/ data on specific applications/ systems of the Finance Business Unit; Applying specific sequences associated with initiating and completing electronic back-up of credit control information and/ or referencing source documentation, reports and/ or instructions using alpha-numeric sequential codes, to facilitate retrieval; Filing completed documentation/ records in alpha-numeric or chronological sequence and/ or retrieve files/ folders on request from departmental personnel; Preparing statistics for the Senior Accountant consisting of disconnections, reconnections, restrictions inserted and removed and submitting for management reporting; Submitting standardized letters to consumers explaining relevant charges and changes; Guiding and assisting assessors with queries pertaining to credit control administration; Attending to all creditor queries and resolving efficiently within a reasonable time; Communicating with the Senior Accountant on workflow and processes and problems encountered.