Security and Loss Prevention Manager - Western Cape

Description

Dis-Chem Pharmacies has an opportunity available for a Securityand Loss Prevention Manager who will lead the enterprise loss prevention function across retail operations, head office, and distribution environments, ensuring effective shrink reduction, fraud prevention, investigations, and protection of company assets through proactive risk management and operational controls. Minimum Requirements…

Essential

• Degree or diploma in Security Management, Criminology, Risk Management, or related field or 3-5 years’ experience in loss prevention, investigations, or retail security roles. • Experience in retail, supply chain, or distribution centre security environments preferred. • Experience conducting investigations and managing operational risk initiatives Responsibilities Value delivery

• Define and lead the loss prevention strategy aligned to shrink reduction, fraud prevention, operational risk mitigation, and enterprise security objectives. • Drive enterprise-wide initiatives focused on reducing theft, fraud, stock losses, and operational vulnerabilities across • stores, distribution centres, and support environments. • Analyse shrink trends, incident patterns, and operational risks to identify targeted intervention opportunities and preventative controls. • Oversee investigations into organised retail crime, internal theft, fraud, stock lossesand high-risk operational incidents. • Support implementation and optimisation of loss prevention systems, controls, surveillance processes, and investigative methodologies. • Drive awareness and education initiatives to strengthen loss prevention capability and operational compliance across the business Leadership and collaboration

• Lead and develop Security and Loss Prevention Officers across the business. • Partner with Regional Security Managers, Retail Operations, Inventory, Finance, Supply Chain, and Store Leadership teams to address operational risks and shrink drivers. • Collaborate with external security providers, investigators, law enforcement agenciesand regulatory bodies where required. • Support alignment between security operations, complianceand enterprise risk management initiatives. • Provide leadership insight into loss prevention performance, emerging threats, investigation outcomes, and operational vulnerabilities Governance and risk

• Ensure governance and compliance with enterprise security, investigation, and loss prevention frameworks. • Monitor and manage risks related to shrink, fraud, organised retail crime, internal theftand operational control weaknesses. • Ensure accurate documentation, reporting, evidence managementand investigation tracking across all incidentsand cases. • Conduct audits, inspections, and compliance reviews to assess effectiveness of operational controls and loss prevention measures. • Ensure integrity and effectiveness of loss prevention reporting, analytics, and investigative processes Key Skills

• Strong expertise in loss prevention, investigations, and retail risk management. • Analytical capability in identifying trends, fraud patterns, and operational vulnerabilities. • Investigative and problem-solving capability. • Strong stakeholder engagement and influencing skills. • Understanding of retail operations, distribution, and supply chain environments Key Performance Indicators

• Commercial and Stock Performance – Shrink and loss reduction • Operational Excellence - Security incident rates and investigation turnaround Effectiveness of security, personnel deployment, and controls. Security technologies performance and management. • Governanceand Risk - Compliance with loss prevention standards and audit Risk mitigation effectiveness. Fraud detection and investigation resolution rates • Customer outcomes – Management of security related incidentsand • Peopleand Culture – Culture Formula Special Conditions of Employment:

• South African citizen • MIE, clear criminal and credit • Driver’s license and/or own reliable transport Remuneration and benefits:

• Market related salary • Medical aid • Provident fund • Staff account ONLY SUCCESSFUL APPLICANTS WILL BE CONTACTED. IF YOU HAVEN`T BEEN CONTACTED WITHIN TWO WEEKS AFTER THE CLOSING DATE CONSIDER YOUR APPLICATION AS UNSUCCESSFUL.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity and Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

Package & Remuneration

Market Related About Us

Since our founding in 1978, Dis-Chem has grown into South Africa’s leading health-and-wellness retail chain — with over 20 000 employees across our stores and head office. Today, with over 300 stores across South Africa, Botswana and Namibia, Dis-Chem is the heartbeat of health, wellness and everyday value.

When you join our Retail team, you become part of a culture that blends service excellence, every-day value (our Everyday Low Price strategy) and expert support in beauty, health, sport nutrition and wellness.

When you join our Retail team, you become part of a culture that blends service excellence , every-day value (our Everyday Low Price strategy) and expert support in beauty, health, sport nutrition and wellness.

What Makes Retail at Dis-Chem exciting

• You’ll work in a store environment known for high foot-traffic, brand trust, and strong retailer reputation.

• We emphasise growth: training, development, identifying you for future leadership roles.

• You are our “front-line” – greeting customers, understanding their needs, assisting them to find the right health, wellness and beauty products.

What You Get

• A job where you directly impact people’s wellbeing and shopping-experience, not just selling stuff.

• A solid brand behind you, with a large footprint nationally, meaning real opportunities across stores.

• Training and career-pathing: entry level to senior retail/operations roles.

• Discounts and benefits: as a retail employer focused on health/wellness you’ll get priority customer pricing.

• For those who step up: possibility of moving into supervisory, store-management or even broader operations roles.

Join Our Journey We are a community of doers, dreamers and difference-makers. If you are ready to grow your career and be part of something bigger, see listy of current open vacancies below.