Section 13A Administrator - Compliance

Purpose of Role

• The purpose of this role is to ensure compliance with Section 13A of the Pension Funds Act by monitoring employer contribution payments, identifying and investigating non-compliance, and implementing appropriate corrective actions. The role is responsible for analysing contribution data, engaging with employers, participating employers, and relevant stakeholders to resolve compliance matters, maintaining accurate records, and ensuring statutory reporting requirements are met. The role also provides guidance on legislative requirements, supports risk mitigation initiatives, and contributes to the effective administration and governance of retirement funds through proactive stakeholder engagement and compliance monitoring.

Responsibilities

• Responsible for the daily uploading of the bank statements and the linking of the deposits received within agreed upon timeframes
• Responsible for monitoring of unidentified deposits and ensuring that, as far as possible, these are moved from unidentified to identified
• Responsible for the preparation and calculation of the following recons requested from the Compliance Officer, the Fund's Legal Service provider or any other interested party:
• Section 13A Recons
• Responsible for the preparation of the recons for compliance certificates and requesting outstanding information needed for compliance

Team Support

• Be able to work independently with minimal supervision
• Build and maintain supportive relationships both internally and externally

Internal/ External Client support

• Attend to queries received
• Provide assistance to Employers where necessary

Internal processes and growth

• Build and maintain positive relationships with all clients and service providers.
• Build and maintain supportive relationships with teams internally.
• Ensure that all communication sent internally and externally is dealt with professionally.
• Ensure that the internal processes are followed and adhered to.

Job Description and Person Specification

• This job description is not exhaustive and the role holder may be required to perform tasks outside of the scope of this job description.
• The company reserves the right to change or amend the job description in line with company requirements.

Time Management

• Manage work outflow timeously.
• Ensure that the SLA's are adhered to.

Competencies

• Matric
• Excel
• Communication Written and Verbal
• English Business writing and email etiquette
• Stakeholder management CRM
• Industry knowledge and experience
• Accuracy and attention to detail
• Judgement and Decision Making
• Working under pressure And Deadline driven
• Organizational skills / Planning and prioritizing
• Interpersonal skills
• Settings goals
• Cross team collaboration
• Innovation

KPI: The Section 13A –Administrator is expected to

• Manage the end-to-end process of 13A process and ensure submission of requirements and completion as per SLA Compliance letters and Recons.
• Maintain the employer details and manage any changes as and when notified.
• Manage the cleanup of employer's data on our administration system for reconciliations as well as excess LPI clearing and allocation.
• Assist with the cleanup of an employer's statement of account – when requested to do so.
• Assist with any other ad-hoc projects delegated.

Qualifications and Experience

• Matric with Mathematics/Accounting
• Excellent command of English

Essential Knowledge, skills and Experience

• At least 3 years experience in similar position
• Employee Benefits/Retirement Fund industry experience is essential
• Everest experience will be advantageous
• Intermediate MS Excel skills